Field Debt Recovery Specialist

Home Credit Philippines; Bacolod; On-site; PHP 167,000 - 279,000; Part time

Benefits offered by this job

Mobility Subsidy

Performance Bonus

HMO after 3 months of employment

Direct hire and regular employment

Birthday Leave

Wellness Leave

Job summary

Home Credit Philippines is seeking a field collections associate to support growth with direct client visits and active debt recovery in the assigned area. You will plan and execute recovery strategies, negotiate payoff timelines, and address client questions while aiming to meet recoveries targets.

We offer mobility subsidies, performance bonuses, health coverage after 3 months, direct hire, and leave benefits to empower our diverse workforce.

Qualifications

• Ability to negotiate and resolve conflicts with clients
• Strong communication skills in English and local language
• Ability to manage field visits and multi-task efficiently
• No prior work experience required, field experience is a plus

Responsibilities

• Conduct field visits for debt collection
• Plan actions to recover outstanding payments
• Negotiate payoff deadlines or payment plans
• Handle client questions or complaints about balances
• Meet company targets for recoveries

Skills

Negotiation

Communication

Conflict resolution

Field visits

Education

High School Graduate

Job description

Home Credit Philippines is seeking a field collections associate to support growth with direct client visits and active debt recovery in the assigned area. You will plan and execute recovery strategies, negotiate payoff timelines, and address client questions while aiming to meet recoveries targets.

We offer mobility subsidies, performance bonuses, health coverage after 3 months, direct hire, and leave benefits to empower our diverse workforce.