Field Collector / Skip Tracer

First Circle; Metro Manila; On-site; PHP 203,000 - 243,000; Full time

Benefits offered by this job

HMO from day one

Gasoline allowance

Motorbike ownership policy

Monthly fitness allowance

Job summary

First Circle is a dynamic SME-focused NeoBank in SE Asia, growing rapidly with a strong track record. We seek a Field Collector or Skip Tracer to join our Product Operations team in Metro Manila.

You will act as a liaison, drive client engagement, and support growth initiatives by delivering demand letters, collecting cheques, and fostering relationships with customers and internal teams. Ideal candidates have 1–5 years in field collection or skip tracing, hold a Bachelor's degree, and own a

Qualifications

• 1–5 years of field collection or skip tracing experience.
• Bachelor's degree in any field.
• Must own and drive a motorcycle.
• Willingness to perform field work within and outside Metro Manila.

Responsibilities

• Deliver daily physical demand letters to overdue customers.
• Collect post-dated cheques for sales/ops teams daily.
• Prospect potential clients by delivering intent letters daily.
• Serve as primary liaison between internal teams and external stakeholders.
• Document meetings and communications with timely reports.
• Address client concerns with effective solutions for a seamless experience.

Skills

Field collection

Skip tracing

Motorcycle rider

Relationship building

Education

Bachelor's degree

Job description

First Circle

is an SME-focused, credit-centric, and multi-product NeoBank in SE Asia which is fast-growing (>100%), profitable, and internationalising soon. We started life as an SME lender in the Philippines in 2016 to solve the SME credit gap by using technology to systemise underwriting, deliver exceptional UX, and automate away delivery costs. We’ve delivered our clients the fastest, cheapest, most flexible credit line available to businesses anywhere in Southeast Asia. We’ve been rewarded with both fast growth and exceptional unit economics, a rare combination in our space.

Over the past two years we’ve expanded our product range to include business bank accounts & payments, e-Invoices, corporate credit cards, rooftop solar, and most recently deposits catalysed by securing a full bank charter in the Philippines. In 2027, we’ll expand our geographical coverage to include at least two new markets in APAC.

Our excellent track record results from our people & culture. We combine high standards & intensity with a collegiate environment. Our barometers of success are the rate of personal growth of our people, how long high performers choose to stay, and ensuring we raise the bar with every hire.

We are seeking a dynamic Field Collector or Skip Tracer to join our Product Operations team. This role combines the responsibilities of a liaison officer and a sales development representative, ensuring robust client engagement beyond our offices. The Field Representative will play a critical role in bridging internal teams and external stakeholders, fostering relationships, and driving First Circle’s growth initiatives.

Responsibilities

• Personally deliver the physical demand letters to First Circle’s overdue customer on a daily basis.
• Collect post-dated cheques on behalf of First Circle’s sales and operations teams on a daily basis.
• Identify and engage potential clients through targeted prospecting efforts by delivering First Circle’s intent letters on a daily basis.
• Serve as the primary point of contact between internal teams and external stakeholders, fostering strong client relationships.
• Accurately document meetings and correspondence while delivering timely reports to relevant teams.
• Address client concerns with effective and efficient solutions, ensuring a seamless customer experience.

Years Of Experience

1-5 years of relevant experience as a Field Collector or Skip Tracer.

Educational Requirement

Bachelor's degree in any field.

Motorcycle Requirement

Should own and drive a motorcycle.

Field Work & Mobility

Willingness to do field work within and outside of Metro Manila.

Work Ethic & Drive

Self-motivated and proactive, insists on excellence and is driven to constantly improve, displays initiative and independence in task execution.

Teamwork & Collaboration

Collaborative and able to thrive in team-oriented environments.

Skills & Competencies

• Quick learner; able to adapt to and internalize new processes rapidly.
• Demonstrates efficiency and accuracy in resolving challenges.
• Highly organized, detail-oriented, and dependable.

Salary

PHP 20k monthly

Benefits

• HMO coverage from day one
• gasoline allowance
• ownership policy on motorbikes
• monthly fitness allowance

Join a team with a deeply collaborative culture - expect support, feedback and friendship.