Field Collections Team Leader - On-site Taguig

UNObank Inc.; Taguig; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Incentives

Job summary

UNObank Inc. in Taguig invites applications for a Field Collection Team Leader. This on-site role requires leading a team of field collectors to ensure timely recovery of delinquent accounts and adherence to company policies.

You will plan routes, deploy agents, monitor performance, and report field results while mentoring staff and coordinating with related teams to maximize recovery and maintain compliance.

Qualifications

• 1 year of supervisory or team lead experience in collections.
• Strong background in collections operations and bucket/DPD management.

Responsibilities

• Lead and supervise field collectors to ensure timely recovery of delinquent accounts.
• Plan routes and deploy agents; monitor performance and compliance with policies.
• Provide coaching, training and daily/weekly performance reviews; report field results to Field Collection Manager.

Skills

Leadership

Negotiation

Communication

Team management

Education

Senior High School

Job description

UNObank Inc. in Taguig invites applications for a Field Collection Team Leader. This on-site role requires leading a team of field collectors to ensure timely recovery of delinquent accounts and adherence to company policies.

You will plan routes, deploy agents, monitor performance, and report field results while mentoring staff and coordinating with related teams to maximize recovery and maintain compliance.