Field Collections Specialist — On-the-Go Payments

BillEase; Luzon; On-site; PHP 223,200 - 334,800; Full time

Job summary

BillEase is looking for a Field Collection Agent in Isabela, Luzon. The ideal candidate will have experience in field collection, a valid driving license, and ownership of a motorcycle. Responsibilities include contacting delinquent customers, assessing their situations, following up on repayments, and escalating issues to Legal if necessary. Join BillEase to help enhance the shopping and payment experience for our diverse customers.

Qualifications

• Field collection experience is required.
• Has a valid/updated Driving License and should own a motorcycle.

Responsibilities

• Contacts delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayments promises from customers of past due payment.
• Identify and escalate uncooperative customers to Legal.

Skills

Field collection experience

Valid Driving License

Own a motorcycle

Job description

BillEase is looking for a Field Collection Agent in Isabela, Luzon. The ideal candidate will have experience in field collection, a valid driving license, and ownership of a motorcycle. Responsibilities include contacting delinquent customers, assessing their situations, following up on repayments, and escalating issues to Legal if necessary. Join BillEase to help enhance the shopping and payment experience for our diverse customers.