Field Collections Expert – Debt Recovery & Negotiation

SUMISHO MOTOR FINANCE CORPORATION; Pili; On-site; PHP 180,000 - 240,000; Full time

Job summary

SUMISHO MOTOR FINANCE CORPORATION is seeking a Field Collections specialist to visit customers in person, collect payments, issue receipts, and update contact information. You will support debt resolution, secure required letters, and remit funds by the daily deadline.

The role involves fieldwork, reporting to Pili, Camarines Sur, and requiring a valid motorcycle license. Experience in credit verification/field collection is preferred.

Qualifications

• Candidate must possess at least College level, 2year Vocational Course or Bachelor's/College Degree in any field.
• Required Skill(s): Motorcycle driving.
• Must have proven skills in negotiation and motorcycle repossession.
• With 6 months to 1 years of experience as Credit Verifier and/or Field Collector.
• Must be willing to do field work.
• Amenable to report in Pili, Camarines Sur Branch.
• Must have Non-Professional Driver's License and Motorcycle Unit.
• Preferably residing in any nearby areas of Camarines Sur.

Responsibilities

• Visit assigned list of customers and collect debt payments.
• Issue receipts on payments and remit to authorized channels.
• Assist in resolving customer concerns and queries.
• Secure Promise to Pay Letter and related documents when payment isn't possible.
• Update customer contact information.
• Remit all collections after 3:00 PM and secure deposit slip copies.
• Counsel customers on account management.
• File complaints and attend mediations as needed.
• Pull-out and inspect motorbikes from delinquent customers as directed.

Skills

Motorcycle driving

Negotiation

Repossession

Education

College level / 2-year Vocational / Bachelor's

Job description

SUMISHO MOTOR FINANCE CORPORATION is seeking a Field Collections specialist to visit customers in person, collect payments, issue receipts, and update contact information. You will support debt resolution, secure required letters, and remit funds by the daily deadline.

The role involves fieldwork, reporting to Pili, Camarines Sur, and requiring a valid motorcycle license. Experience in credit verification/field collection is preferred.