Field Collections Specialist: Debt Recovery

Hc Consumer Finance; Philippines; Hybride; PHP 167 000 - 279 000; Plein temps

Avantages offerts par ce poste

Mobility Subsidy

Performance Bonus

HMO after 3 months of employment

Direct hire and regular employment

Wellness Leave

Résumé du poste

Home Credit Philippines is seeking a field collections specialist to conduct door-to-door visits and actively recover outstanding balances. You will plan collection actions, negotiate payment terms, and respond to client inquiries while meeting company recovery targets.

The role emphasizes field work, strong negotiation, and excellent interpersonal skills, with perks such as mobility subsidies and health benefits after a probation period. A high school diploma is required.

Qualifications

• High school graduate or finished Grade 10.
• Excellent negotiation and conflict resolution skills.
• Means of conducting field visits (motorcycle, bicycle, e-bike, car, etc.) is required or a plus.

Responsabilités

• Perform field visits for debt collection and door-to-door outreach.
• Plan actions to recover outstanding payments and meet targets.
• Negotiate payoff deadlines or payment plans with clients.
• Address client questions or concerns regarding balances.
• Maintain accurate records of collections activity and outcomes.

Connaissances

Field work

Negotiation

Communication

Conflict resolution

Formation

High School Graduate

Description du poste

Home Credit Philippines is seeking a field collections specialist to conduct door-to-door visits and actively recover outstanding balances. You will plan collection actions, negotiate payment terms, and respond to client inquiries while meeting company recovery targets.

The role emphasizes field work, strong negotiation, and excellent interpersonal skills, with perks such as mobility subsidies and health benefits after a probation period. A high school diploma is required.