Field Checker: Logistics & Dispatch Coordinator

CAPEX; Manila, Hinoba-an; On-site; PHP 240,000 - 360,000; Full time

Job summary

Cargo Padala Express Forwarding Services Corp in Manila is seeking a detail-oriented logistics support specialist to coordinate pick-up and delivery bookings, confirm shipment details, and ensure accurate documentation.

You will inspect cargo, assist loading/unloading, provide customers with guidelines, and monitor service changes to resolve issues promptly while upholding safety and quality standards.

Qualifications

• Excellent communication and customer service skills.
• Ability to prepare and verify shipment documents accurately.
• Detail-oriented with strong coordination and problem-solving abilities.

Responsibilities

• Coordinate with Order Control Specialist and customers for pick-up/delivery bookings and schedules.
• Confirm shipment details (schedules, locations, addresses, special instructions).
• Prepare and verify waybills and shipment documents for accuracy and compliance.
• Perform cargo inspection and assist in loading/unloading to prevent damage.
• Provide customers with shipping guidelines and handling recommendations.
• Monitor operational changes and communicate issues for prompt resolution.
• Assist in addressing customer inquiries and complaints to maintain satisfaction.
• Collect payments when required and remit collections per policy.
• Promote company services and programs to customers.
• Adhere to safety standards and service quality requirements.

Skills

Communication

Customer service

Coordination

Problem solving

Education

Senior High School

College level / Vocational

Job description

Cargo Padala Express Forwarding Services Corp in Manila is seeking a detail-oriented logistics support specialist to coordinate pick-up and delivery bookings, confirm shipment details, and ensure accurate documentation.

You will inspect cargo, assist loading/unloading, provide customers with guidelines, and monitor service changes to resolve issues promptly while upholding safety and quality standards.