Field-Based Customer Service Associate, Medical Supplies

Journeyhacks Travel and Tours Agency; Quezon City; Vor Ort; PHP 223.000 - 335.000; Vollzeit

Zusammenfassung

Journeyhacks Travel and Tours Agency is seeking a proactive Customer Service Associate to act as the first point of contact for clients in the field and at client locations. You will handle inquiries, resolve issues, and strive to deliver a positive experience on-site.

Strong communication and problem-solving skills are essential. The role requires the ability to work independently, manage time effectively, and apply basic technical knowledge related to the company’s products or services.

Qualifikationen

• Proven experience in customer service, preferably in a field-based role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and manage time effectively.
• Basic technical knowledge relevant to the company’s products or services.

Aufgaben

• Serve as the first point of contact for clients in the field and at client locations.
• Handle customer inquiries and resolve issues to ensure a positive experience.
• Coordinate with clients and internal teams to support service delivery.

Kenntnisse

Customer service

Communication

Problem-solving

Independence

Time management

Ausbildung

Diploma or bachelor’s degree in Business/Communications

Tools

CRM (if applicable)

Jobbeschreibung

Journeyhacks Travel and Tours Agency is seeking a proactive Customer Service Associate to act as the first point of contact for clients in the field and at client locations. You will handle inquiries, resolve issues, and strive to deliver a positive experience on-site.

Strong communication and problem-solving skills are essential. The role requires the ability to work independently, manage time effectively, and apply basic technical knowledge related to the company’s products or services.