Fiber Optic Technician

RISE Internet; Davao City; On-site; PHP 279,000 - 424,000; Full time

Job summary

RISE Internet in the Philippines is hiring Fiber Optic Technicians to splice fiber optic cables in indoor and outdoor settings, read and maintain splicing schematics, and take precise field notes.

You will be the primary point of contact for faults and on-site customer issues, with travel and after-hours work possible; a valid driver’s license and CFOT/CPCT training are a plus, and a competitive salary is offered.

Qualifications

• Strong communication skills.
• Familiar with OTDR, Power Meter, VFL, and insertion loss testing.
• Strong documentation skills; proficient in Google Suites or MS Office.
• Good command of written and verbal English.
• Familiar with fiber fusion splicing.
• Experience on GPON networks advantageous.
• International experience and CFOT/CPCT training preferred.
• Holder of a valid Driver’s License.

Responsibilities

• Splice fiber optic cables in indoor and outdoor settings and maintain splice schematics.
• Take and maintain accurate splicing and field notes.
• Serve as primary contact during faults and on-site customer issues; escalate as needed.

Skills

Communication

OTDR

Power Meter

VFL

Documentation

English

Fiber Splicing

GPON

CFOT/CPCT

Driver's License

Tools

Google Suite

MS Office

Job description

Job Description

The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.

From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer support.

To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our benchmark average of 1.8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet eXchange in the Philippines that helps the efficiency of content and connectivity in the country. We also operate Open Access Network, a Fiber as a Service offering that helps reduce complexity for developers and telecommunication companies while increasing customer satisfaction.

Throughout the group, we foster a performance-based culture, where team members are encouraged to take ownership and exceed expectations for their projects. We practice transparency by conducting regular check-ins and quarterly performance reviews, which helps us achieve goals and continuously advance together. We promote work-life balance and have team activities, such as monthly get-togethers to celebrate our wins, and sponsor work-related training and conferences.

Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.

Due to expansion in operations within our group we require Fiber Optic Technicians with various levels of experience to splice fiber optic cables in indoor and outdoor settings, read, create and maintain splicing schematics and diagrams, taking and maintaining accurate splicing and field notes.

The Fiber Optic Technician exists to primarily splice fiber optic cables in indoor and outdoor settings, read, create and maintain splicing schematics and diagrams, take and maintain accurate splicing and field notes, and ensure that installs are done in a timely professional manner, and according to Company standards.

The FOT also acts as the primary facing agent during faults, fiber breaks, and addressing on-site customer issues or forwarding them to the right person and give an overall excellent impression of RISE to customers.

Qualifications

• Strong communication skills
• Familiar with OTDR, Power Meter, VFL, and insertion loss testing
• Strong documentation skills and can use Google Suites or MS Office
• Good command of written and verbal English
• Familiar with fiber fusion splicing and similar activities
• Experience on GPON networks would be advantageous
• International experience and CFOT/CPCT Training are preferred
• With valid Driver’s License

Working conditions

• Travel may be required
• Overtime may be required to meet deadlines
• Shift schedule as determined by line head
• On-call duties will apply
• After hours obligations may apply
• Will be working outdoors in some cases
• When needed, may be required to climb poles, go through building vents, manholes, and similar areas
• When needed, may have to lift heavy objects or machinery

Hiring Process

Our team recognizes the importance of your candidacy, and we want to ensure that your application receives the attention it deserves. We aim to give our applicants a good experience by being timely, efficient, and direct. Rest assured that your application will be carefully reviewed and processed promptly.