FA Marketing & Technical Specialist

Virbac; Taguig; On-site; PHP 360,000 - 600,000; Full time

Job summary

Virbac is seeking a Technical Support to Sales role based in Metro Manila, Philippines. The incumbent will provide specialized technical support to veterinarians, pet owners, farmers, and other customers, evaluating product needs and handling technical inquiries.

The position involves reporting technical issues and may assist sales and marketing with product knowledge to ensure accurate marketing materials.

Responsibilities

• Evaluates product needs in accordance to customer's technical specifications.
• Handles customer inquiries and education of products.
• Collects information on and handles technical issues and complaints, reporting these back to the company.
• May assist sales and marketing by providing technical knowledge and support, ensuring all marketing and promotional materials are technically accurate.

Job description

Experiencing together a unique human adventure

Animal health is key to the health of the planet. Working at Virbac means taking part in a unique human adventure in which the engagement of each individual contributes to its evolution. Encouraging internal mobility between positions and countries, offering individual development plans and building a partnership based on trust between managers and employees are as many perspectives of motivation for our teams. We also offer them a work environment conducive to exploring new territories and balancing their professional and personal lives. Finally, fostering their engagement to animal health also means listening to them and helping them to acquire new skills, preparing them for the challenges of tomorrow and encouraging them to contribute to an ever more responsible approach to our business.

Technical Support to Sales provides specialized technical support to internal and external customers including veterinarians, pet owners, farmers, consultants, etc.:

• Evaluates product needs in accordance to customer's technical specifications.
• Handles customer inquiries and education of products.
• Collects information on and handles technical issues and complaints, reporting these back to the company.
• May assist sales and marketing by providing technical knowledge and support, ensuring all marketing and promotional materials are technically accurate.

A Specialist applies broad theoretical job knowledge typically obtained through advanced education. May require the following proficiency:

• Work is closely supervised.
• Problems faced are not typically difficult or complex.
• Explains facts, policies and practices related to job area.

Virbac provides numerous career opportunities, thanks to the diversity of its jobs and their international dimension.

Joining Virbac means joining dynamic teams ambitious for success.