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Green Horizon Fortune Trading Corp. in Baguio invites applications for a Shift Supervisor to lead pre-shift briefings, assign floor tasks, and manage table turn times during peak hours. You will train and mentor front-of-house staff, ensure excellent guest service, and enforce safety standards.
Responsibilities include supervising the team, handling guest requests, and coordinating inventory and scheduling, with reporting of issues to management. On-site role with dynamic hospitality hours.
Shift Supervision: Lead pre-shift briefings, assign floor tasks, and manage table turn times during peak hours.
Staff Management: Train, mentor, and evaluate front-of-house team members including servers and bartenders.
Customer Service: Welcome guests, handle special requests or dietary needs, and resolve guest complaints professionally.
Compliance & Safety: Enforce local health, sanitation, and alcohol-serving regulations.
Inventory & Admin: Monitor stock levels, assist with scheduling, and report operational issues to management.