A recruitment agency in Metro Manila seeks a customer service representative for a food and beverage service role. Responsibilities include enhancing guest satisfaction, setting up and cleaning dining areas, processing orders, and collaborating with kitchen staff. Ideal candidates will have a Bachelor's degree in Hospitality Management and 1-3 years of experience. Strong hospitality and communication skills are essential. Join us to contribute to an exceptional dining experience.
Qualifications
1-3 years of experience in food and beverage service.
Customer oriented with experience in quick service restaurant settings.
Strong hospitality and communication skills required.
Experience in quick service restaurant settings helpful.
Proficient in waitering and customer management.
Responsibilities
Provide exceptional customer service to enhance guest satisfaction.
Assist in the setup and cleaning of dining areas before and after service.
Take and process customer orders accurately and efficiently.
Collaborate with kitchen staff to ensure timely delivery of food and beverages.
Handle customer inquiries and complaints in a professional manner.
Skills
Strong hospitality skills
Excellent communication skills
Customer oriented
Proficient in waitering
Customer management
Education
Bachelor's degree in Hospitality Management or related field
Job description
Description
Provide exceptional customer service to enhance guest satisfaction.
Assist in the setup and cleaning of dining areas before and after service.
Take and process customer orders accurately and efficiently.
Collaborate with kitchen staff to ensure timely delivery of food and beverages.
Handle customer inquiries and complaints in a professional manner.
Requirements
Educational Qualifications: Bachelor’s degree in Hospitality Management or a related field.
Experience Level: 1-3 years of experience in food and beverage service.
Skills and Competencies: Strong hospitality skills and excellent communication skills.
Skills and Competencies: Customer oriented with experience in quick service restaurant settings.
Skills and Competencies: Proficient in waitering and customer management.