F&B Operations General Manager: Growth & Multisite Leadership

PM Consulting; Metro Manila; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

PM Consulting in National Capital Region seeks a General Manager - F&B Operations to oversee all facets of the business, drive growth, and ensure service and product quality across locations. This hands-on role requires strategic leadership and strong commercial sense to deliver sustainable results.

You will lead teams, optimize operations, manage budgets, and report to senior management. Candidates should bring 5–8 years in food and beverage or hospitality, with a proven track record of

Qualifications

• Bachelor's degree in Business Administration, Management, Hospitality Management, or a related field is preferred.
• At least 5-8 years of relevant experience in food and beverage, hospitality, restaurant, quick-service restaurant, or retail operations.
• Previous experience managing multiple business locations, operational teams, or business units.
• Proven track record in driving business growth, improving profitability, and achieving operational targets.
• Strong knowledge of financial management, budgeting, forecasting, cost controls, and P&L management.
• Experience in developing leaders, managing cross-functional teams, and driving organizational performance.
• Strong strategic planning, analytical, decision-making, and problem-solving capabilities.
• Excellent communication, leadership, and stakeholder management skills.
• Entrepreneurial mindset with the ability to operate in a growing and evolving business environment.

Responsibilities

• Business Strategy and Leadership: Develop and execute business strategies, operational plans, and initiatives aligned with the organization's objectives and long-term growth plans.
• Business Performance: Oversee overall business performance, ensuring achievement of revenue, profitability, and operational targets.
• Operations Management: Lead and oversee day-to-day operations, ensuring efficient processes, consistent service delivery, and compliance with company standards.
• Financial Management: Oversee budgeting, forecasting, financial planning, cost management, and overall profit and loss (P&L) performance.
• Business Growth and Expansion: Identify growth opportunities, support expansion initiatives, and ensure operational readiness for new business locations.
• People Leadership: Lead, coach, and develop the management team while building a strong leadership pipeline and succession plans.
• Operational Excellence: Establish effective systems, policies, procedures, and performance measures to improve productivity and operational consistency.
• Customer Experience: Ensure high standards of product quality, customer service, and overall guest experience.
• Cross-Functional Management: Collaborate with Marketing, Finance, Human Resources, Supply Chain, and other departments to ensure alignment and effective execution of business initiatives.
• Performance Monitoring: Establish business performance indicators, review operational results, and implement improvement plans to address performance gaps.
• Executive Reporting: Present business updates, performance reports, and strategic recommendations to senior management.

Skills

Strategic planning

Analytical thinking

Decision making

Problem solving

Communication skills

Leadership

Stakeholder management

Education

Bachelor's degree in Business Administration/Management/Hospitality Management

Job description

PM Consulting in National Capital Region seeks a General Manager - F&B Operations to oversee all facets of the business, drive growth, and ensure service and product quality across locations. This hands-on role requires strategic leadership and strong commercial sense to deliver sustainable results.

You will lead teams, optimize operations, manage budgets, and report to senior management. Candidates should bring 5–8 years in food and beverage or hospitality, with a proven track record of