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ARDESIA RESORT & SPA is seeking a friendly F&B Associate to deliver attentive guest service, greet guests to their tables, and present menus. You will take orders, answer questions, and upsell items to enhance the dining experience.
Responsibilities include coordinating with kitchen staff, serving and presenting bills, maintaining a clean dining area, and following food safety standards. Shift work, including weekends and holidays, is required, with a focus on guest satisfaction.
Job Description:
Provide excellent and attentive service to guests.
Greet and assist guests to their tables and present menus.
Take accurate food and beverage orders using POS, order slips, or other approved methods.
Answer guest questions and provide recommendations regarding menu items, portions, ingredients, and food allergies.
Communicate orders clearly with Kitchen Staff and ensure timely and accurate service.
Serve food and beverages while maintaining proper presentation.
Check table settings, dishes, and glassware for cleanliness and presentation.
Maintain a clean, organized, and tidy dining area.
Upsell additional food and beverage products when appropriate.
Present bills and collect payments accurately.
Clear and properly endorse used plates, glasses, and utensils for cleaning.
Attend staff briefings regarding daily specials, menu changes, and reservations.
Follow food safety, sanitation, health, and safety standards.
Maintain punctuality and comply with company policies, rules, and regulations.
Perform other duties and responsibilities as assigned by the immediate superior or authorized personnel.
Qualifications:
With previous work experience as an F&B Associate, Wait Staff, or similar role.
A Bachelor’s degree in Hospitality Management or a related field is an advantage but not required.
Food safety training or certification is an advantage.
Attentive, patient, and guest-oriented.
Good presentation and grooming standards.
Strong communication and active listening skills.
Organized and able to multitask in a fast-paced environment.
Willing to work on shifting schedules, weekends, and holidays.