External Relations Officer

JuanHand; Pasig; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

Job summary

JuanHand is seeking an External Relations Officer in the Philippines to support government and regulator engagements, coordinate with agencies, and track commitments. Excellent written and verbal communication and the ability to manage diverse stakeholders with discretion are essential.

You will drive strategic communications, ESG collaborations, and external recognition efforts while aligning internal teams on schedules, budgets, and documentation in a fast-paced fintech environment.

Qualifications

• Bachelor’s degree and at least three years of related experience.
• Excellent oral and written communication skills.
• Ability to coordinate with external and internal stakeholders with discretion and good judgment.
• Strong organizational skills and experience maintaining trackers, files, schedules, approvals, procurement/payment requirements, permits, regulatory correspondence, sponsorships, budgets, events, and project documentation.

Responsibilities

• Support government and regulatory engagements with relevant stakeholders and prepare meeting documents.
• Maintain stakeholder maps and trackers; coordinate meetings, sponsorships, partnerships, and follow-through items.
• Draft stakeholder messages, press materials, media responses, captions, speeches, and event briefs; support public affairs initiatives.
• Support ESG programs and advocacy coordination including financial literacy initiatives and related documentation.
• Prepare award submissions, corporate profiles, ESG write-ups, and post-event reports.
• Maintain EA project trackers, budgets, schedules, and management updates; coordinate with internal departments.

Skills

Regulatory affairs

Stakeholder management

Public relations

Strategic communications

Written communication

Organization & trackers

Discretion & judgment

Education

Bachelor’s degree in Political Science, Public Administration, Communications, Legal Management, Business, or related field

Job description

WeFund is the leading FinTech company in the Philippines. It is a subsidiary of FinVolution Group, one of the biggest FinTech companies in Asia and is publicly listed with the NYSE (FINV). Our core values are ICED Tea: Integrity, Competence, Enthusiasm, Dependability and Teamwork.

Job Summary

The External Relations (External Affairs) Officer is responsible for supporting the company's external engagement initiatives through effective coordination with government agencies, regulators, industry associations, media partners, and other key external parties

Key Responsibilities:

• Government and Regulatory Affairs Support: assist with engagements involving SEC, BSP, NPC, CIC, DTI, CICC, PNP-ACG, and other relevant government or regulatory stakeholders; prepare letters, briefing notes, talking points, meeting documentation, and follow-through trackers.
• Stakeholder Management: maintain stakeholder maps and trackers; coordinate meetings, consultations, sponsorships, partnerships, and follow-through items with regulators, associations, media partners, ESG partners, consultants, and advocacy groups.
• Strategic Communications, Media Relations, and Public Affairs: draft stakeholder messages, press materials, media responses, captions, speeches, executive talking points, public-facing narratives, and event briefs; support public affairs initiatives and crisis communications.
• ESG and Advocacy Coordination: support ESG programs such as FINLIT in a Minute, Kwentong Negosyo ni Juan, law enforcement partnerships, financial literacy initiatives, and impact documentation, among others.
• Awards, Events, and External Recognition: prepare award submissions, corporate profiles, ESG write-ups, forum briefs, sponsorship documentation, executive profiles, and post-event reports.
• Internal Coordination, Administrative Support, and Reporting: maintain EA project, budget, stakeholder, and engagement trackers; coordinate schedules, meetings, documents, approvals, procurement requirements, payments, files, and other administrative requirements; coordinate with internal departments; prepare periodic EA reports and management updates.
• Performs other related functions, administrative requirements, and special assignments from time to time, as may be required by the Head of External Affairs, depending on the evolving needs, priorities, and dynamic nature of the External Affairs function.

Job Qualifications:

• Bachelor’s degree in Political Science, Public Administration, Communications, Legal Management, Business, or related field.
• At least three (3) years of related work experience
• Excellent oral and written communication skills
• Able to coordinate with external and internal stakeholders with discretion and good judgment.
• Organized and capable of maintaining trackers, files, schedules, approvals, procurement/payment requirements, permits, regulatory correspondence, sponsorships, budgets, events, and project documentation
• Flexible and adaptable; may perform other related functions, administrative requirements, and special assignments from time to time due to the dynamic nature of External Affairs work.
• This role requires strong organizational, communication, and stakeholder management skills, as well as the ability to work effectively in a dynamic and fast-paced environment.

Why Join JuanHand?

• Be part of a fast-growing fintech company transforming financial access in the Philippines
• Work in an agile, innovative, and mission-driven environment
• Competitive compensation and benefits
• Opportunities for growth and leadership
• Culture of ICED Tea and Setting Up People for Success

Wefund is the leading fintech cash lender in the Philippines and owns the online lending platform called JuanHand. JuanHand has been recognized by the SEC as a Best Practice OLP. Currently, it has over 65million downloads and disburses over 3.5billion pesos of loans monthly.

Wefund is a subsidiary of Finvolution Group, one of the biggest fintech companies in Asia with a USD27billion loan book. Finvolution is a publicly traded company and listed with the NYSE (FINV). Wefund is committed to help the creditworthy yet underserved by offering tech enabled financial products that are pleasant to use, with fair interest rates and fast approval times. It is the trusted fintech lender of choice and operates with the highest level of integrity and ethics. Wefund has a reputation of being an Employer of Choice in the Fintech Lending industry. Our Core Values are ICED Tea: Integrity, Competence, Enthusiasm, Dependability and Teamwork.