Executive Assistant (US P&C Insurance)

ReSource Pro Operational Solutions Philippines Inc.; Mandaluyong; Híbrido; PHP 320.000 - 460.000; Jornada completa

Descripción de la vacante

ReSource Pro is seeking a Business Development Support to provide proactive administrative, operational, and business development support to Client Executives, Producers, and Agency Leadership. You will help manage calendars, travel, submissions, CRM, and reporting to accelerate new business opportunities and improve client service.

This full-time, work-from-home role follows a night shift aligned to EST, with the office located at Mega Tower, Ortigas Center, Mandaluyong City.

Formación

• Bachelor's degree in Business Administration, Operation Management, Engineering, or a related field.
• 2–4 years supporting commercial insurance operations or producer support.
• Experience with managing AMS.
• Calendar, email management, and travel coordination experience.
• Experience in supporting C-level executives.

Responsabilidades

• Provide proactive administrative, operational, and business development support to Client Executives, Producers, and Agency Leadership.
• Serve as a key liaison between producers, clients, carriers, and internal departments while ensuring documentation and timely communication.
• Assist with insurance submissions management, CRM administration, and pipeline reporting.
• Coordinate marketing activities and ensure consistent execution of agency processes.
• Support development of new business opportunities and enhance client service.

Conocimientos

Executive support

Calendar management

Travel coordination

Email management

C-level support

Educación

Bachelor's degree in Business Administration, Operation Management, Engineering, or related field

Herramientas

AMS

Descripción del empleo

About ReSource Pro

ReSource Pro is a leading provider of business process management (BPM), technology, and strategic consulting services exclusively for the insurance industry. Founded in 2003, the company partners with insurance organizations worldwide to optimize operations, improve performance, and drive sustainable growth. Headquartered in New York City, ReSource Pro serves carriers, brokers, MGAs, and wholesalers across global delivery centers.

ReSource Pro’s culture is people‑centered, service‑driven, and excellence‑focused, rooted in deep insurance industry expertise. The company emphasizes building long‑term trust with clients through high standards of quality, reliability, and accountability.

Job Summary

The Business Development Support is responsible for providing proactive administrative, operational, and business development support to Client Executives, Producers, and Agency Leadership. This role combines client relationship support, commercial insurance submission management, executive assistance, CRM administration, pipeline reporting, and marketing coordination to improve operational efficiency, accelerate new business opportunities, and enhance client service. The position serves as a key liaison between producers, clients, carriers, and internal departments while ensuring accurate documentation, timely communication, and consistent execution of agency processes.

Key Responsibilities:

1. Executive Support
   Provide high-level administrative support to insurance leadership.
   Manage calendars, meetings, travel arrangements, and expense reporting.
   Coordinate schedules and ensure seamless day-to-day executive operations.

2. Insurance Operations
   Familiarity with Agency Management Systems such as Applied EPIC, AMS360, EZLynx, or similar platforms.
   Review and process insurance documentation with accuracy.
   Ensure ACORD forms, loss runs, and supporting documents are complete and properly maintained.

Work Setup: Full-time, work from home
Night Shift – Supporting Eastern Standard Time (EST)
Office Location – Mega Tower, EDSA corner Julia Vargas Avenue, Ortigas Center, Mandaluyong City

Qualifications & Experience:

• Bachelor's degree in Business Administration, Operation Management, Engineering, or a related field to provide a strong foundation for facility management responsibilities.

• 2–4 years supporting commercial insurance operations or producer support.

• Experience with managing AMS

• With calendar, email management, and travel coordination experience

• Experience in supporting C-level executives

Elevate your career with ReSource Pro, where your leadership, expertise, and vision will help shape the future of insurance operations on a global scale.