Evening SRE: Incident Commander & Automation Lead

Infojini Inc; Mexico; Hybrid; MXN 900,000 - 1,300,000; Full time

Job summary

Infojini Inc is expanding its Site Reliability Engineering team to ensure reliability, availability, and performance of production systems. You will be part of offshore SRE squads collaborating with US-based engineers to respond to incidents in real time and drive proactive reliability improvements across cloud platforms.

The role emphasizes real-time incident response, automation, and strong collaboration across engineering, product, and leadership to protect customer experience in a

Qualifications

• Strong incident management in production environments.
• Troubleshoot complex distributed systems under pressure.
• Experience with multi-cloud environments (AWS, GCP, Azure).
• Hands-on with Linux systems administration and networking fundamentals.
• Familiarity with CI/CD pipelines and DevOps practices.

Responsibilities

• Act as first responder to alerts and production incidents, assessing severity and initiating mitigation actions.
• Lead major incidents as Incident Commander, guiding bridge calls with clarity and urgency.
• Drive root cause analysis within 30 minutes for critical incidents when possible.
• Communicate across engineering, product, and leadership during high-pressure situations.
• Reduce toil by automating operational tasks and building tooling for incident response.

Skills

Incident management

Linux administration

AWS

GCP

Azure

Multi-cloud

CI/CD

GitHub/GitLab

Containerization

Networking

Databases

Java

Node.js

React

Load balancing

AI-assisted tooling

Job description

Infojini Inc is expanding its Site Reliability Engineering team to ensure reliability, availability, and performance of production systems. You will be part of offshore SRE squads collaborating with US-based engineers to respond to incidents in real time and drive proactive reliability improvements across cloud platforms.

The role emphasizes real-time incident response, automation, and strong collaboration across engineering, product, and leadership to protect customer experience in a