Evening Onsite Healthcare Support Specialist

KMC Solutions; Taguig; On-site; PHP 268,000 - 379,000; Full time

Job summary

KMC Solutions in Taguig (BGC) is hiring Healthcare Customer Service Representatives to support patients through inbound and outbound calls. You will handle inquiries, assist with appointments and follow-ups, and provide empathetic, professional service while maintaining confidentiality.

The ideal candidate has BPO/customer service experience, strong communication skills, and comfort with voice calls; healthcare/patient account experience is a plus.

Qualifications

• BPO/Customer Service experience preferred
• Comfortable handling voice calls
• Strong communication and customer service skills
• Healthcare/patient account experience is an advantage

Responsibilities

• Handle customer/patient inquiries via phone
• Assist with appointments and follow-ups
• Provide empathetic and professional support
• Maintain accurate records and confidentiality standards

Skills

Phone communication

Customer service

Healthcare knowledge

Job description

KMC Solutions in Taguig (BGC) is hiring Healthcare Customer Service Representatives to support patients through inbound and outbound calls. You will handle inquiries, assist with appointments and follow-ups, and provide empathetic, professional service while maintaining confidentiality.

The ideal candidate has BPO/customer service experience, strong communication skills, and comfort with voice calls; healthcare/patient account experience is a plus.