EV Rescue Technician

SEAOIL Philippines, Inc.; Hinoba-an; On-site; PHP 300,000 - 420,000; Full time

Job summary

SEAOIL Philippines, Inc. is seeking an EV Rescue Technician to join a pilot roadside assistance project. You will be the first responder for stranded electric 2-wheeler riders, performing rapid battery swaps, basic diagnostics, and on-road fixes to get customers back on the road.

You will handle battery logistics, inventory management, and logging of every mission via the company app. A valid motorcycle license and comfort with heavy batteries are required, with a focus on safety and customer

Qualifications

• Valid motorcycle license with a clean driving record.
• Basic understanding of EV powertrains and battery management systems (BMS).
• Ability to lift and maneuver batteries up to 15 kg.
• Strong problem-solving skills for on-road fixes.
• Proficient with GPS navigation and dispatch apps.

Responsibilities

• Rapidly respond to stranded riders and reach them within SLAs.
• Swap discharged batteries with fully charged units (up to 4 spares per trip).
• Perform basic field diagnostics to identify battery vs. mechanical/software issues.
• Manage inventory and ensure batteries and rescue motorcycle are ready for deployment.
• Provide calm, professional customer support during high-stress roadside incidents.
• Log every rescue mission and diagnostics in the mobile app.

Skills

Motorcycle license

EV powertrains knowledge

BMS understanding

Physical fitness

Problem solving

GPS & dispatch apps

Job description

Are you passionate about the electric vehicle revolution and love being on two wheels? We are looking for a quick-thinking, agile EV Rescue Technician to join our pilot roadside assistance project.

As the \"first responder\" for stranded electric 2-wheeler riders, you will be responsible for getting our customers back on the road by providing rapid battery swaps and basic technical support.

Core Responsibilities

• Rapid Response: Navigate urban traffic on a specialized electric rescue motorcycle to reach stranded riders within designated SLAs.
• Battery Swapping: Efficiently swap discharged batteries with fully charged units (carrying up to 4 spares per trip).
• Field Diagnostics: Perform basic troubleshooting on various electric 2-wheeler models to determine if the issue is battery-related or a mechanical/software fault.
• Inventory Management: Ensure rescue batteries are charged and ready for deployment at the start of each shift; maintain the rescue motorcycle in peak condition.
• Customer Experience: Provide calm, professional, and reassuring assistance to riders in high-stress situations.
• Reporting: Log every rescue mission, including battery serial numbers, vehicle diagnostics, and customer feedback via our mobile app.

Required Skills & Qualifications

• Expert Rider: Valid motorcycle license with a clean driving record and the ability to handle a heavy-duty electric motorcycle loaded with batteries.
• Technical Savvy: Basic understanding of EV powertrains, battery management systems (BMS), and electrical connectors. Experience in bike mechanics is a plus.
• Physical Fitness: Ability to lift and maneuver batteries (often weighing between 15 kg each) multiple times a day.
• Problem Solver: Ability to think on your feet and perform \"soft resets\" or minor electrical fixes on the road.
• Tech-Fluent: Comfortable using GPS navigation and mobile dispatch apps.

Technical Troubleshooting Guide (Initial Scope)

During the rescue, you will be expected to check:

1. Connection Issues: Debris in the battery port or loose connectors.
2. Circuit Breakers: Tripped MCBs or blown fuses.
3. Error Codes: Interpreting dashboard warning lights.
4. Tire Integrity: Basic checks to ensure the bike is safe to ride post-swap.
5. Brakes checking

What will YOU need?

• Willing to work 12-hour shift schedule
• Willing to be assigned in either SEAOil Guadalupe station or SEAOil San Antonio Pasig Station