The Service Center Expert (Senior Mechanic) acts as the operational bridge between the Supply Chain team and the QMS department. This role handles ad hoc deliverables ranging from tactical repair interventions to logistical coordination. While primarily overseeing processes, the Senior Mechanic remains hands-on in fixing electric motorcycles when needed and plays a pivotal role in upskilling future mechanics across the Luzon.
- Coordinate service center-related tasks routed through the warehouse, ensuring timely execution of ad hoc projects
- Perform diagnostics and repairs of electric motorcycles (NRD brand and compatible RideBox systems) when necessary
- Maintain clear documentation of repair activities and parts usage for internal reporting
- Support inventory coordination and component readiness from the warehouse to service operations
- Occasionally travel internationally to receive advanced training on new EV technologies and maintenance frameworks
- Design structured training materials (guides, SOPs, visual aids) based on firsthand field experience
- Conduct hands-on training sessions for mechanics across regional service hubs in the Philippines
- Collaborate with Product team to improve vehicle maintainability and service standards
- At least 4 years proven experience in the field of motorcycle diagnostics, maintenance, and repair
- Working knowledge of LFP/NCM battery systems and EV motor performance principles
- Strong organizational skills and adaptive problem-solving in fast-paced environments
- Experience creating instructional materials or playbooks for technical training is a plus
- Willingness to travel abroad for technical development
- Comfortable interfacing with cross-functional teams
Growth Opportunity
This role provides a unique pathway to become a master trainer within the EV sector — influencing both mechanical service standards and technician development across the country.