ETON Centris BPO | Work From Home Customer Service | Onsite Assessment

Private Advertiser; Quezon City; Remote; PHP 223,000 - 357,000; Full time

Benefits offered by this job

HMO and healthcare benefits

Paid training

Career growth opportunities

Work-from-home arrangement

Competitive salary package

Job summary

ETON Centris is hiring Customer Service Representatives for a Work From Home opportunity linked to ETON Centris. Applicants must have at least 1 year of BPO experience and be willing to complete the assessment and initial processing onsite at ETON Centris, Quezon City.

You will handle customer inquiries, provide accurate information, document interactions, resolve issues, and strive to meet quality and productivity standards while maintaining customer satisfaction.

Qualifications

• 1 year BPO experience required
• Good English communication skills
• Strong customer service and problem-solving skills
• Basic computer and internet navigation
• Must have suitable home internet and work environment for WFH
• Must be willing to report onsite to ETON Centris for assessment and processing

Responsibilities

• Handle customer inquiries and service concerns
• Provide accurate information and appropriate solutions
• Document customer interactions using internal systems
• Resolve issues while maintaining customer satisfaction
• Meet quality and productivity standards

Skills

BPO experience

Good English

Customer service

Problem-solving

Basic computer skills

Job description

ETON Centris | Work From Home Customer Service | 1 Year BPO Experience Required | Onsite Assessment

Job Overview

We are hiring Customer Service Representatives for a Work From Home opportunity associated with ETON Centris.

Applicants must have at least 1 year of BPO experience and be willing to complete the assessment and initial processing onsite.

What You'll Do

• Handle customer inquiries and service concerns

• Provide accurate information and appropriate solutions

• Document customer interactions using internal systems

• Resolve issues while maintaining customer satisfaction

• Meet quality and productivity standards

Qualifications

• At least 1 year BPO experience required

• Good English communication skills

• Strong customer service and problem-solving skills

• Basic computer and internet navigation skills

• Must have a suitable home internet and work environment for the WFH setup

• Must be willing to report onsite to ETON Centris for assessment and processing

Work Setup

• Work From Home

• Initial assessment/processing: Onsite at ETON Centris Quezon City

Benefits

• Competitive salary package

• HMO and healthcare benefits

• Paid training

• Career growth opportunities

• Work-from-home arrangement