ERP & Finance Systems Analyst

Steadfast Group Limited; Taguig; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Steadfast Group Limited, based in Bonifacio Global City, Taguig, is expanding its Shared Services finance and technology teams. We seek a Business Systems Analyst to support, administer, and enhance ERP and finance platforms, serving as the link between business stakeholders and IT.

You will configure and test changes, assist with system integrations, and support month-end and year-end processes, while upholding ITIL practices and ensuring data integrity across ERP and CRM systems.

Qualifications

• Proven experience as a Business Systems Analyst or Systems Administrator.
• Strong hands-on experience with ERP.
• Experience supporting finance systems and processes (GL, AP, AR, reporting).
• Exposure to CRM platforms.
• Understanding and practical application of ITIL processes (incident, problem, change management).
• Strong analytical and problem-solving skills.
• Excellent stakeholder engagement and communication skills.
• Ability to manage competing priorities and meet deadlines.
• High attention to detail and commitment to data accuracy.
• Experience in system integrations and data workflows desirable.
• Continuous improvement mindset and willingness to learn.

Responsibilities

• Provide day-to-day administration, support, and maintenance of ERP and associated finance systems.
• Act as the first point of contact for system-related issues, managing incidents and service requests in line with ITIL practices.
• Partner with Finance and other business units to gather requirements and translate them into system solutions.
• Configure, test, and deploy system changes, enhancements, and integrations.
• Support month-end, year-end, and other critical finance processes from a systems perspective.
• Maintain system documentation, including processes, configurations, and knowledge articles.
• Participate in system upgrades, patches, and implementation projects.
• Assist with integration and data flow between ERP, CRM, and other business systems.
• Ensure data integrity, security, and compliance across systems.
• Identify opportunities for process automation and system optimization.
• Support user training and adoption of systems and new functionality.
• Collaborate with vendors and external partners when required.

Skills

ERP experience

ITIL practices

Stakeholder engagement

Analytical skills

CRM exposure

Data integrity

System integrations

Finance systems

Documentation

Tools

ERP software

CRM platforms

Job description

Steadfast Group Limited, based in Bonifacio Global City, Taguig, is expanding its Shared Services finance and technology teams. We seek a Business Systems Analyst to support, administer, and enhance ERP and finance platforms, serving as the link between business stakeholders and IT.

You will configure and test changes, assist with system integrations, and support month-end and year-end processes, while upholding ITIL practices and ensuring data integrity across ERP and CRM systems.