Epic Ambulatory Analyst

HCLTech; Mexico; Hybrid; PHP 2,203,000 - 3,305,000; Full time

Benefits offered by this job

Christmas bonus

Vacation bonus

Payroll with IMSS

12 vacation days

Life Insurance

Profit Sharing

Medical insurance

Saving funds

Meals allowance

Job summary

HCL Tech is looking for an Epic Ambulatory Analyst to support outpatient workflows, resolve issues, and implement enhancements for efficiency and compliance.

The role focuses on managing tickets, monitoring Epic module integrations, and participating in upgrades and testing while optimizing clinical documentation tools.

Qualifications

• Bachelor’s in Healthcare, IT, or related field (or equivalent experience).
• Epic Ambulatory Certification required.
• 4–8 years of Epic Ambulatory or outpatient support experience.
• Knowledge of ambulatory workflows and related Epic modules.

Responsibilities

• Manage support tickets and troubleshoot application issues.
• Monitor integrations with related Epic modules.
• Gather requirements and configure workflow improvements.
• Participate in upgrades and testing.
• Optimize clinical documentation tools.

Skills

Epic Ambulatory Certification

Ambulatory workflows knowledge

Issue troubleshooting

Operational support

Education

Bachelor’s in Healthcare or IT

Job description

HCL Tech is looking for Epic Ambulatory Analyst with the below skills:

SKILLS:

Supports and optimizes Epic Ambulatory workflows for outpatient and specialty care. Provides operational support, resolves issues, and implements enhancements to improve efficiency and compliance.

Key Responsibilities:

Manage support tickets and troubleshoot application issues.

Monitor integrations with related Epic modules.

Gather requirements and configure workflow improvements.

Participate in upgrades and testing.

Optimize clinical documentation tools.

Required Qualifications:

Bachelor’s in Healthcare, IT, or related field (or equivalent experience).

Epic Ambulatory Certification.

4–8 years of Epic Ambulatory or outpatient support experience.

Knowledge of ambulatory workflows and related Epic modules.

• Christmas bonus 30 days
• Vacation bonus 25%
• 100% Payroll schema with Social security IMSS.
• 12 vacation days at first year
• Life Insurance
• Profit Sharing (PTU) (15 days to 1 month of salary)
• Major medical insurance
• 13% Saving funds ($113,000 anuales aprox)
• Meals Allowance ($3,400 mensuales aprox)