Epic Systems Support - Senior Associate

PwC; Mexico; On-site; PHP 1,102,000 - 1,910,000; Full time

Job summary

PwC Acceleration Center Mexico is seeking a Senior Associate for Epic Systems Support to consult on Epic software solutions, train users, and support clients in optimizing their EHR and related business processes.

You will contribute to digital transformation initiatives, manage client relationships, and help teams deliver quality results across advisory, assurance, tax, and business services.

Qualifications

• Bachelor’s degree required.
• Minimum of 3 years of experience in related field.
• Oral and written proficiency in English required.

Responsibilities

• Analyzing client needs to implement Epic software solutions effectively.
• Providing training and support for seamless Epic application integration.
• Collaborating with clients to optimize operational efficiency through business application consulting.
• Using analytical reasoning to inform strategic decisions.
• Managing electronic health record (EHR) systems to enhance healthcare technology solutions.
• Applying business analysis techniques to support digital transformation initiatives.
• Interpreting health data analytics to provide actionable insights and recommendations.
• Developing meaningful client connections to anticipate and address needs.
• Upholding professional and technical standards in all client engagements.
• Embracing change and leveraging creativity to drive business transformation efforts.

Skills

English proficiency

Education

Bachelor’s degree

Job description

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an Epic Systems Support - Senior Associate, you will specialize in consulting services for Epic software solutions, helping clients optimize operational efficiency through analysis, implementation, training, and support. Within our Business Application Consulting practice, you will leverage your skills to assist clients in achieving their strategic objectives by integrating and utilizing business applications effectively.

As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and deepening your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality solutions even when the path forward is unclear. This role emphasizes relationship building, managing others, and personal growth.

In this role at PwC Acceleration Center Mexico, you will possess in-depth knowledge of Epic applications, providing consulting services that enable clients to achieve their strategic goals. You will use a broad range of tools and methodologies to generate new ideas and solve problems, interpreting data to inform insights and recommendations. Your work will contribute to the broader objectives of your projects and the overall strategy.

Responsibilities

• Analyzing client needs to implement Epic software solutions effectively
• Providing training and support to facilitate seamless integration of Epic applications
• Collaborating with clients to optimize operational efficiency through business application consulting
• Utilizing analytical reasoning to break down complex concepts and inform strategic decisions
• Managing electronic health record (EHR) systems to enhance healthcare technology solutions
• Applying business analysis techniques to support digital transformation initiatives
• Interpreting health data analytics to provide actionable insights and recommendations
• Developing meaningful client connections to anticipate and address their needs
• Upholding professional and technical standards in all client engagements
• Embracing change and leveraging creativity to drive business transformation efforts

What You Must Have

• At least a Bachelor’s degree
• At least 3 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Preference for a Master’s or Masters of Business Administration degree
• Demonstrating proficiency in Epic Software and Electronic Health Record (EHR) Management
• Utilizing analytical reasoning and business analysis for client solutions
• Embracing digital transformation and healthcare technology advancements
• Applying health data analytics to inform strategic decisions
• Navigating complex business transformation projects in healthcare
• Building meaningful client relationships through effective communication skills

Travel Requirements

Up to 20%