Entry-Level Travel & Hospitality Support Specialist

Gratitude Philippines; Manila; On-site; PHP 223,000 - 312,000; Full time

Job summary

Gratitude Philippines is seeking a dedicated individual for a Travel & Hospitality account to assist customers with reservations and inquiries. Prior call center experience is not required, making it an entry point into the BPO industry with comprehensive training provided.

The role requires good English communication, a customer-focused mindset, and willingness to work in shifting schedules. Join us to start your journey in travel services and hospitality support.

Qualifications

• High School diploma required.
• Good English communication skills.
• Willing to work on shifting schedules.
• Customer-oriented with a positive attitude.
• With or without call center experience.

Responsibilities

• Assist customers with travel and hotel reservations.
• Handle booking inquiries and cancellations.
• Provide information about travel packages and hospitality services.
• Address customer concerns professionally.
• Ensure excellent customer satisfaction.

Skills

Good English communication skills

Customer-oriented with a positive Attt

Willing to work on shifting schedules

Education

High School Graduate / Senior High School Graduate

Job description

Gratitude Philippines is seeking a dedicated individual for a Travel & Hospitality account to assist customers with reservations and inquiries. Prior call center experience is not required, making it an entry point into the BPO industry with comprehensive training provided.

The role requires good English communication, a customer-focused mindset, and willingness to work in shifting schedules. Join us to start your journey in travel services and hospitality support.