Entry-Level Phone-Based Customer Support Specialist

Neksjob Philippines; La Union; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines in La Union is seeking motivated individuals to assist customers by phone. This is an entry-level opportunity, and applicants without previous experience are welcome. You will handle calls, identify needs, and provide clear, friendly assistance.

Join a team that values development and offers hands-on training to build essential customer service skills and practical problem-solving in a fast-paced environment.

Qualifications

• Good spoken and written communication skills.
• Basic computer skills.
• Good listening and problem-solving abilities.

Responsibilities

• Receive and respond to customer calls.
• Identify customer needs and provide assistance.
• Answer questions clearly and accurately.
• Help customers resolve basic concerns.
• Record call information in the company system.
• Follow customer service procedures.
• Escalate issues when additional assistance is required.

Skills

Communication skills

Basic computer skills

Listening and problem solving

Job description

Neksjob Philippines in La Union is seeking motivated individuals to assist customers by phone. This is an entry-level opportunity, and applicants without previous experience are welcome. You will handle calls, identify needs, and provide clear, friendly assistance.

Join a team that values development and offers hands-on training to build essential customer service skills and practical problem-solving in a fast-paced environment.