Entry-Level Front Desk Associate - Guest Experience Lead

Mövenpick Hotels & Resorts; Masinloc; On-site; PHP 223,000 - 357,000; Full time

Job summary

Mövenpick Resort Boracay is seeking a Front Office Agent to be the first and last point of contact for guests, delivering exceptional service and ensuring a memorable stay at a luxury property. As an entry-level position, on-site training in a luxury environment is preferred; a degree in hotel management and fluency in English are advantageous.

Responsibilities include welcoming guests, assisting with check-in/check-out, coordinating with departments, handling reservations, and maintaining

Qualifications

• Entry-level position; training in a luxury environment is preferred.
• A degree in hotel management and fluency in English are preferred.

Responsibilities

• Welcome guests at the front desk.
• Assist with check-in and check-out procedures.
• Coordinate with other departments to fulfill guest needs.
• Handle reservations and guest requests.
• Maintain accurate records and guest information.

Skills

English fluency

Guest relations

Customer service

Education

Bachelor's degree in hotel management

Job description

Mövenpick Resort Boracay is seeking a Front Office Agent to be the first and last point of contact for guests, delivering exceptional service and ensuring a memorable stay at a luxury property. As an entry-level position, on-site training in a luxury environment is preferred; a degree in hotel management and fluency in English are advantageous.

Responsibilities include welcoming guests, assisting with check-in/check-out, coordinating with departments, handling reservations, and maintaining