Entry-Level Customer Care Specialist

Recruitify_HR; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A recruitment firm in the Philippines seeks a Customer Service Representative to provide exceptional support through inbound and outbound calls related to banking operations. The ideal candidate will possess strong communication skills and be customer-oriented with problem-solving abilities. Experience in a fast-paced environment is essential. The role requires a bachelor's degree in a relevant field preferred, with 02 years or no experience required. This position offers an opportunity to collaborate with a dynamic team.

Qualifications

• Bachelor's degree in a relevant field preferred.
• 02 years of experience or no experience required.
• Strong communication skills, both verbal and written.

Responsibilities

• Provide exceptional customer service by handling inbound and outbound calls.
• Assist customers with inquiries related to banking operations.
• Document customer interactions accurately in the system.

Skills

Strong communication skills

Ability to work in a fast-paced environment

Customer-oriented mindset

Problem-solving abilities

Education

Bachelor's degree in a relevant field

Job description

A recruitment firm in the Philippines seeks a Customer Service Representative to provide exceptional support through inbound and outbound calls related to banking operations. The ideal candidate will possess strong communication skills and be customer-oriented with problem-solving abilities. Experience in a fast-paced environment is essential. The role requires a bachelor's degree in a relevant field preferred, with 02 years or no experience required. This position offers an opportunity to collaborate with a dynamic team.