Entry-Level Credit & Collections Coordinator

RELX INC; Iloilo; On-site; PHP 223,000 - 446,000; Full time

Benefits offered by this job

Country-specific benefits

Job summary

RELX INC in Iloilo is seeking a Full-Time Credit and Collections support role to perform routine activities, maintain account accuracy, and support repayment processes under moderate supervision.

You will minimize overdue balances, build professional relationships with customers, adhere to credit policies, and collaborate with Customer Services, Sales, and Accounts Receivables to resolve queries and ensure timely reporting.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• With at least 6 months relevant work experience
• Strong attention to detail and accuracy.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple tasks and meet deadlines.
• Problem-solving and analytical mindset
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
• We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

Responsibilities

• To minimize overdue balances and aging in line with the RELX Global Credit Policy, Terms, Conditions and Procedures.
• To set up and maintain a good professional relationship with Customers.
• To adhere to the processes set out by the Credit Policy and to minimize risk of loss through delinquent customers.
• To support Customer Services, Sales and Accounts Receivables Department to solve customer queries in order to minimize outstanding errors and disputes on the sales ledgers. Support the escalations from the team calls/emails.
• To make sure all reports are generate on time and with accurate information.
• To keep the team updated with any relevant information about the process and activities.
• To coordinate trainings and new assignments for the team.
• To conduct regular huddles with the team using the VM Boards.
• To assure all shared inboxes are attended in a timely manner.
• To control the flow of calls making sure we maintain a low rate of abandonment calls.
• To coordinate with the team to make sure they meet the deadlines in a monthly basis.

Skills

Attention to detail

Excellent communication

Stakeholder management

Multi-tasking

Analytical mindset

AI tools learning

Education

Bachelor's degree in Accounting, Finance or related field

Job description

RELX INC in Iloilo is seeking a Full-Time Credit and Collections support role to perform routine activities, maintain account accuracy, and support repayment processes under moderate supervision.

You will minimize overdue balances, build professional relationships with customers, adhere to credit policies, and collaborate with Customer Services, Sales, and Accounts Receivables to resolve queries and ensure timely reporting.