Enterprise Implementations Project Manager

ATPI Travel Philippines Inc.; Metro Manila; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

ATPI Travel Philippines Inc. seeks a strategic Enterprise Implementation Project Manager to lead client onboarding efforts and deliver successful customer implementations for Direct Travel.

The role coordinates internal and external resources to meet objectives, mitigate risks, and ensure on-time results. The position requires 10+ years in onboarding or implementation, strong communication skills, and familiarity with travel technology and booking platforms.

Qualifications

• 10 years of experience in client onboarding, system implementation, or operations support; preferably in the corporate travel or SaaS sectors
• Project Management experience with ability to balance and prioritize deadlines of concurrent projects
• Proven organizational skills with attention to detail
• Excellent communication skills, verbal and written (English required, bilingual a plus)
• Strong skills in MS Office tools, Smartsheet, project tracking tools (e.g., Jira, Asana), and CRM platforms (e.g., Salesforce)
• Familiarity with travel technology and booking platforms such as Spotnana, Concur, Deem, Sabre, Amadeus, or other online booking/GDS tools
• Must be self-motivated and willing to accept change
• Must take ownership of all assigned tasks and project related assignments
• Global awareness and business acumen

Responsibilities

• Lead and drive structured global project team of internal cross functional resources, maintaining outcomes and timely delivery.
• Consultative approach to maintain alignment in contracted scope and DT best practice while securing customer participation and engagement.
• Own and maintain well documented and organized project plans, schedules with internal and external stakeholders.

Skills

Client onboarding

Project management

Communication skills

Attention to detail

CRM tools (Salesforce)

Travel tech knowledge

Change management

Ownership mindset

Global business sense

Tools

MS Office Tools

Smartsheet

Jira

Asana

Salesforce

Spotnana

Concur

Deem

Sabre

Amadeus

Job description

ATPI Travel is on the lookout for a strategic Enterprise Implementation Project Manager to join our dynamic and fast-growing team.

Primary Responsibilities

The Enterprise Implementation Project Manager is a client facing role who will be responsible for delivering timely and successful customer implementations on behalf of Direct Travel. This position will coordinate efforts with internal and external resources to meet the objectives of the implementation project, mitigate risks, and overcome obstacles to deliver on time results.

• Lead and drive structured global project team of internal cross functional resources, maintaining outcomes and timely delivery.

• Consultative approach to maintain alignment in contracted scope and DT best practice while securing customer participation and engagement.

• Own and maintain well documented and organized project plans, schedules with internal and external stakeholders.

• Manage project risk by engaging with key stakeholders and document solution and outcomes.

• Escalates critical issues to management team members as required.

• Maintain understanding and expertise in process flows and related documents for the business.

• Assist, as needed, commercial teams in strategic sales presentations where implementation is on the agenda.

• Growth mindset in supporting new processes and business progress.

• Other duties as assigned.

Required Qualifications

• 10 years of experience in client onboarding, system implementation, or operations support; preferably in the corporate travel or SaaS sectors

• Project Management experience with ability to balance and prioritize deadlines of concurrent projects

• Proven organizational skills with attention to detail

• Excellent communication skills, verbal and written (English required, bilingual a plus)

• Strong skills in MS Office tools, Smartsheet, project tracking tools (e.g., Jira, Asana), and CRM platforms (e.g., Salesforce)

• Familiarity with travel technology and booking platforms such as Spotnana, Concur, Deem, Sabre, Amadeus, or other online booking/GDS tools

• Must be self-motivated and willing to accept change

• Must take ownership of all assigned tasks and project related assignments

• Global awareness and business acumen