Enterprise Architecture Management Operator (EAM)

Henkel; Makati; Hybrid; PHP 1,200,000 - 1,900,000; Full time

Benefits offered by this job

Hybrid work

Flexible hours

HMO health plan

Provident Fund

Share Plan

Parental leave 8 weeks

Life insurance

Wellbeing programs

Global opportunities

Job summary

Henkel in the Philippines is seeking an Enterprise Architecture Management Operator to enable our Enterprise Architects to focus on strategic work by driving the operational excellence of EAM.

You will lead governance processes, maintain LeanIX data, support EAM tools, and develop KPI dashboards with Power BI, while exploring automation with AI.

A Bachelor’s degree and 8+ years in coordination and reporting, plus strong English, are required for this hybrid, mid‑shift role.

Qualifications

• Bachelor’s degree or equivalent in IT, finance, CS, or related field.
• Minimum 8 years of experience in project coordination, KPI tracking, dashboards, and reporting (Power BI preferred).
• Hands-on experience with LeanIX or similar enterprise architecture tools; governance experience is a plus.
• Strong collaboration with global stakeholders and cross-functional teams; LeanIX certification is a plus.
• Excellent spoken and written English with experience in high-level stakeholder management.

Responsibilities

• Lead end-to-end governance of EAM processes: scheduling, coordination, documentation, ADR lifecycle management.
• Maintain quality, consistency, and completeness of EAM data in LeanIX per standards.
• Administer and provide first-level support for EAM tools (LeanIX, SharePoint).
• Develop and enhance EAM reporting, KPIs, portfolio health dashboards, technology debt metrics, and Power BI analytics; explore automation via AI.
• Coordinate communications across global DX teams and support architecture learning initiatives.
• Monitor cross-functional EAM initiatives, dependencies, and status reporting for EAM leadership and CTO Office.
• Act as the operational backbone of Enterprise Architecture governance, data, tools, and communications.

Skills

Cross-functional collaboration

Project coordination

KPI tracking

Dashboard development

Reporting

English proficiency

Education

Bachelor's Degree in Information Technology, Finance, Computer Science, or related

Tools

LeanIX

SharePoint

Power BI

Job description

About this Position

Join our team as an Enterprise Architecture Management Operator, a critical role that enables our Enterprise Architects to focus on strategic architecture work by driving the operational excellence of Enterprise Architecture Management (EAM).

What You'll Do

• Lead the end-to-end execution of Enterprise Architecture Management (EAM) governance processes, including scheduling, coordination, documentation, decision tracking, and Architecture Decision Record (ADR) lifecycle management
• Maintain and improve the quality, consistency, and completeness of enterprise architecture data within LeanIX, ensuring adherence to established standards and naming conventions
• Administer and provide first-level support for EAM tools and platforms, including LeanIX, SharePoint, and other architecture management solutions
• Develop, maintain, and enhance EAM reporting, KPIs, portfolio health dashboards, technology debt metrics, and Power BI analytics, while exploring automation opportunities through AI and Copilot
• Coordinate communications and stakeholder engagement across global Digital Experience (DX) teams, including maintaining EAM SharePoint content and supporting architecture learning initiatives
• Monitor and coordinate cross-functional EAM initiatives, task forces, dependencies, and status reporting for EAM leadership and the CTO Office
• Act as the operational backbone of the Enterprise Architecture function, ensuring governance, data, tools, reporting, and communications run efficiently and effectively

What Makes You a Good Fit

• Bachelor's Degree in Information Technology, Finance, Computer Science, or any related course
• Minimum of eight (8) years of relevant experience in project coordination, KPI tracking, dashboard development, and reporting, with Power BI proficiency preferred
• Hands‑on experience administering and supporting LeanIX or similar enterprise architecture tools; experience with tool ownership and governance processes is highly preferred
• Strong ability to collaborate with cross-functional and global stakeholders, manage priorities, and drive initiatives; LeanIX certifications are an advantage
• Excellent command of spoken and written English; With experience in high level stakeholder management and management reporting
• Organized and analytical, adept at working in a team environment; Able to implement on‑time and handle multiple priorities in an agile environment
• Amenable to work on a mid‑shift schedule (12:00 NN to 9:00 PM) PH time on a hybrid work set‑up

Some perks of joining Henkel

• A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender‑neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• HMO healthcare coverage plan
• Provident Fund
• Group Life and Personal Accident Insurance

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.