Enrollment Care Coordinator - Telemedicine Programs

Equicom Services, Inc.; Makati; On-site; PHP 240,000 - 360,000; Full time

Job summary

Equicom Services Inc. in Makati City seeks a Care Coordinator to handle inbound and outbound calls, promote programs, enroll customers, and address inquiries while ensuring a positive customer experience.

You will provide accurate program information, assist with enrollments, coordinate with other departments, and adhere to data privacy and security policies while meeting campaign targets.

Qualifications

• Graduate of any four year medical or non medical allied courses.
• Non-Medical Allied Graduate with call center experience (Minimum 6 months experience).

Responsibilities

• Handle inbound and outbound calls to promote programs and enroll customers.
• Provide accurate information about Active Life Program and other campaigns.
• Coordinate enrollment and follow-up with appropriate departments to resolve inquiries.

Skills

Call center experience

Attention to detail

Listening skills

Education

Graduate of any four year medical or non medical allied courses

Job description

Equicom Services Inc. in Makati City seeks a Care Coordinator to handle inbound and outbound calls, promote programs, enroll customers, and address inquiries while ensuring a positive customer experience.

You will provide accurate program information, assist with enrollments, coordinate with other departments, and adhere to data privacy and security policies while meeting campaign targets.