English Trainer | Urgent Hiring!

ALORICA TELESERVICES, INC.; Philippines; On-site; PHP 279,000 - 469,000; Full time

Job summary

ALORICA TELESERVICES, INC. is seeking a Language Trainer (BPO) to deliver English communication and fluency training for new hires and current employees. The role emphasizes professional communication, pronunciation, and language proficiency in a fast-paced business setting.

The trainer will lead structured workshops, assess language abilities, and collaborate with Operations to uphold high language standards across teams. Onsite reporting is required for this role.

Qualifications

• Strong English communication skills (verbal and written).
• Background in ESL teaching, English instruction, or academic facilitation is an advantage.
• BPO experience is an advantage but not required.
• Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook).
• Strong facilitation, presentation, and instructional design skills. Onsite reporting is required.

Responsibilities

• Facilitate English fluency and Accent Neutralization training for onboarding and production employees
• Conduct structured communication workshops aligned with company standards
• Assess language proficiency and provide targeted coaching and development plans
• Participate in voice assessments during recruitment
• Collaborate with Operations to maintain high communication standards across teams
• Support implementation of language development initiatives tied to performance goals

Skills

Strong English communication

Facilitation and presentation

Instructional design

MS Office

Education

Background in ESL teaching or English instruction

Tools

Microsoft Office

Job description

Language Trainer (BPO)

We are currently seeking experienced ESL Teachers and Academe Professionals who are interested in transitioning into a corporate training role within the BPO industry.

If you have a strong background in teaching English, facilitating structured lessons, and developing communication skills, this opportunity allows you to apply your expertise in a professional corporate setting while continuing to make a meaningful impact.

Role Overview

The Language Trainer will be responsible for delivering English communication and fluency training programs to new hires and existing employees. The role focuses on strengthening professional communication, pronunciation, and overall language proficiency in a fast-paced business environment.

Key Responsibilities

• Facilitate English fluency and Accent Neutralization training for onboarding and production employees

• Conduct structured communication workshops aligned with company standards

• Assess language proficiency and provide targeted coaching and development plans

• Participate in voice assessments during recruitment

• Collaborate with Operations to maintain high communication standards across teams

• Support implementation of language development initiatives tied to performance goals

Qualifications

• Strong English communication skills (verbal and written)

• Background in ESL teaching, English instruction, or academic facilitation is an advantage.

• BPO experience is an advantage but not required

• Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook)

• Strong facilitation, presentation, and instructional design skills This role requires onsite reporting.