Engineering Technician (Implementation)

Asurion; Calamba; On-site; PHP 420,000 - 540,000; Full time

Job summary

Asurion Philippines in Calamba, Laguna, is seeking a Technician, Process to monitor and ensure production processes. The role involves identifying deviations, taking corrective action, and escalating issues when needed across handset, display, and enclosure units.

The ideal candidate has a technology course with 2+ years in process improvement, knowledge of QA tools like 7 QC, FMEA, SPC, and hands-on experience with standard ISO/IMS procedures.

Qualifications

• 2+ years of technology-based process experience.
• Knowledge of PDCA, 7QC tools, root cause analysis and RCA-driven actions.
• Familiar with ISO/IMS standards and process documentation.

Responsibilities

• Ensures compliance with standard procedures and practices.
• Performs process setup for pilot build and ramp readiness.
• Conducts testing, inspections, and monitors process parameters.
• Adjusts inputs within specs to maintain product quality.
• Troubleshoots issues, performs RCA, applies corrective actions (OCAP).
• Maintains documentation and generates engineering reports.
• Supports training for new machines and upgrades.
• Provides updates on process status, runs, and changes.
• Coordinates with equipment teams, internal customers, and suppliers.

Skills

Creative thinking

Problem-solving

PDCA

7QC Tools

SPC

FMEA

OCAP

ISO/IMS

Education

Bachelor’s degree in Engineering

Engineering or BS Related courses Graduate (EE/ME/ECE/ChE/MSE/Physics/Electro-mechatronics)

Anodizing/PVD - Chemical Engineering/Physics/Material Science

Six Sigma Yellow Belt or equivalent

Job description

Technician, Process

JOB CODE

PHL5639

JOB PROFILE NAME (Title)

Technician, Process

MANAGEMENT LEVEL

9 Staff

DISCIPLINE

Operations

REPORTS TO

FSLA CLASSIFICATION

Exempt

The Process Technician is responsible for monitoring and ensuring process are being complied. He/She identifies when there is deviation from the norm and takes simple action to correct. Escalates to senior members when they are not able to correct the problem. The Process technician works in a variety of settings covering business units assigned (Handset, Display, Enclosure).

The Process Technician is responsible for monitoring and ensuring processes are being complied. He/She identifies when there is deviation from the norm and takes simple action to correct. Escalates to senior members when they are not able to correct the problem. The Process technician works in a variety of settings covering business units assigned (Handset, Display, Enclosure).

Essential Job Skills/Duties

• Ensures compliance with standard procedures and practices
• Performs process setup for pilot build and ramp readiness
• Conducts testing, inspections, and monitors process parameters
• Adjusts inputs within specs to maintain product quality
• Troubleshoots issues, performs RCA, applies corrective actions (OCAP), and create lessons learned every pilot build
• Maintains documentation and generates engineering reports
• Supports training for new machines, and upgrades
• Provides updates on process status, runs, and changes
• Coordinates with equipment teams, internal customers, and suppliers
• Supports machine and Operators qualification

Required Technical Skills

• Creative thinking and good problem-solving skills using various tools - PDCA, 7QC Tools (Why-Why, Fishbone)
• Mathematical and statistical process control (SPC tools) – FMEA, OCAP
• Knowledge of standard (ISO, IMS etc)

Required Soft/Leadership Skills

• Clear, concise written and verbal communication
• Attention to detail under time constraints
• Collaborative approach across shifts and teams
• Ownership mindset with follow-through
• Adaptable to changing priorities and schedules

Required Education & Experience

• Technology Course +2 years’ experience
• Engineering or BS Related courses Graduate (EE/ME/ECE/ChE/MSE/Physics/Electro-mechatronics)
• Anodizing/PVD - Chemical Engineering/Physics/Material Science
• At least 2 years’ experience in process sustainability, process improvement and/or quality control
• Practical application of problem-solving tools such as but not limited to 7QC tools, root cause analysis, isolation runs etc.
• Application of basic engineering concepts and techniques to operations

Preferred Education & Experience

• Bachelor’s degree in Engineering
• Experience in continuous process environments
• Hands-on preventive maintenance exposure
• Preferred Licenses/Certifications
• Six Sigma Yellow Belt or equivalent

Supervisory Responsibilities

• No direct reports
• May mentor new or temporary staff.