Process Technician (Manufacturing Plant)

Asurion; Calamba; On-site; PHP 223,000 - 357,000; Full time

Job summary

Asurion is seeking a Process Technician in the Philippines (Laguna/Calamba region) to monitor production processes, ensure adherence to standards, and implement corrective actions when deviations occur. The role covers multiple business units including Handset, Display and Enclosure, requiring collaboration across shifts and teams.

You will perform process setup for pilot builds and ramp readiness, conduct tests, analyze process parameters, and document results for continual improvement.

Qualifications

• Engineering degree or related technical course required.
• Experience with problem-solving tools (7QC, RCA) preferred.
• Familiarity with SPC/OCAP and process improvement basics is important.

Responsibilities

• Monitor processes to ensure compliance with procedures.
• Identify deviations and take corrective actions; escalate when needed.
• Perform pilot builds, process setup, testing and parameter monitoring.
• Maintain documentation and generate engineering reports.
• Support machine training and upgrades; coordinate with teams.
• Provide updates on process status, runs and changes.

Skills

PDCA

7QC Tools

SPC Tools

FMEA

OCAP

Education

Engineering or BS related

Anodizing/PVD knowledge

Tools

ISO standards

Job description

The Process Technician is responsible for monitoring and ensuring processes are being complied. He/She identifies when there is deviation from the norm and takes simple action to correct. Escalates to senior members when they are not able to correct the problem. The Process technician works in a variety of settings covering business units assigned (Handset, Display, Enclosure).

Essential Job Skills/Duties

• Ensures compliance with standard procedures and practices
• Performs process setup for pilot build and ramp readiness
• Conducts testing, inspections, and monitors process parameters
• Adjusts inputs within specs to maintain product quality
• Troubleshoots issues, performs RCA, applies corrective actions (OCAP), and create lessons learned every pilot build
• Maintains documentation and generates engineering reports
• Supports training for new machines, and upgrades
• Provides updates on process status, runs, and changes
• Coordinates with equipment teams, internal customers, and suppliers
• Supports machine and Operators qualification

Required Technical Skills

• Creative thinking and good problem-solving skills using various tools - PDCA, 7QC Tools (Why-Why, Fishbone)
• Mathematical and statistical process control (SPC tools) – FMEA, OCAP
• Knowledge of standard (ISO, IMS etc)

Required Soft/Leadership Skills

• Clear, concise written and verbal communication
• Attention to detail under time constraints
• Collaborative approach across shifts and teams
• Ownership mindset with follow-through
• Adaptable to changing priorities and schedules

Required Education & Experience

• Engineering or BS Related courses Graduate (EE/ME/ECE/ChE/MSE/Physics/Electro-mechatronics) or Technology Course
• Anodizing/PVD - Chemical Engineering/Physics/Material Science
• At least 2 years’ experience in process sustainability, process improvement and/or quality control
• Practical application of problem-solving tools such as but not limited to 7QC tools, root cause analysis, isolation runs etc.
• Application of basic engineering concepts and techniques to operations

Preferred Education & Experience

• Bachelor’s degree in Engineering or at least 2 years associate technical course
• Experience in continuous process environments
• Hands-on preventive maintenance exposure
• Preferred Licenses/Certifications
• Six Sigma Yellow Belt or equivalent

Supervisory Responsibilities

• No direct reports
• May mentor new or temporary staff.