Engineering Laboratory Technical Support Specialist

Innovative Concept Marketing; Manila; On-site; PHP 180,000 - 360,000; Full time

Job summary

Innovative Concept Marketing, exclusive distributor of engineering education equipment in the Philippines, seeks an Educational Engineering Laboratory Technician to install, test, maintain, and calibrate complex lab rigs at client universities and colleges across Luzon, Visayas, and Mindanao.

You will train faculty and staff in operation and safety, diagnose faults, and provide remote or on-site support. Travel to provincial schools is expected; strong practical experience is essential.

Qualifications

• Hands-on field service, industrial maintenance, automation, or calibration experience.
• Fresh graduates with exceptional thesis projects involving electromechanical systems or instrumentation will be considered for junior roles.
• Proficiency in reading electrical schematics, wiring diagrams, P&IDs, and mechanical blueprints.
• Experience with data acquisition (DAQ) systems, PLCs, sensors, instrumentation, and software like LabVIEW, MATLAB, or AutoCAD.
• Competence in using standard diagnostic tools (multimeters, oscilloscopes, tachometers, pressure calibrators).

Responsibilities

• Uncrate, assemble, level, and wire complex engineering lab equipment on-site at client universities and colleges.
• Perform rigorous commissioning tests to ensure safety, parameters, and accuracies match manufacturer specs.
• Conduct routine preventive maintenance and calibration to ensure long-term reliability and compliance with standards (CHED, PAASCU, ABET).
• Diagnose electrical, mechanical, hydraulic, or software faults in laboratory rigs.
• Provide hands-on training and orientation to engineering professors, lab staff, and students.
• Assist faculty in integrating equipment into lab manuals and experiment modules.
• Provide prompt remote or on-site technical assistance to resolve client issues.

Skills

Electrical schematics

Wiring diagrams

P&IDs

Mechanical blueprints

DAQ systems

PLCs

Sensors

LabVIEW

MATLAB

AutoCAD

Diagnostics tools

Education

Civil Engineering

Mechanical Engineering

Electrical Engineering

Electronics & Communications Eng

Chemical Engineering

Technical diploma

Tools

LabVIEW

MATLAB

AutoCAD

Job description

Company Description: Innovative Concept Marketing is the exclusive distributor of GUNT Hamburg, Leybold, Feedback, and Emona Tims educational laboratory equipment for universities and colleges across the Philippines. The company focuses on providing high-quality engineering and technical teaching systems that support hands-on learning in higher education. By partnering with leading global manufacturers, Innovative Concept Marketing helps institutions keep their laboratories current, reliable, and aligned with CHED CMOs. Team members have the opportunity to work closely with academic clients and advanced lab technologies while contributing to the improvement of engineering education nationwide.

Open Position: EducationalEngineering Laboratory Technician

Work Set Up: Onsite 5 times a week

KEY RESPONSIBILITIES

• Uncrate, assemble, level, and wire complex engineering lab equipment (e.g., fluid mechanics benches, thermodynamics loops, electrical machinery trainers, structural testing frames) on-site at client universities and colleges.
• Perform rigorous commissioning tests to ensure all safety protocols, operational parameters, and experimental accuracies match manufacturer specifications.

Preventive Maintenance & Calibration

• Conduct routine scheduled maintenance, diagnostic checks, and hardware calibration to ensure long-term reliability and compliance with institutional or institutional accreditation standards (e.g., CHED, PAASCU, or ABET).
• Diagnose electrical, mechanical, hydraulic, or software faults in laboratory rigs.
• Perform component-level repairs and replace defective parts.

User Training & Technical Support

• Provide hands-on operational training and orientation to engineering professors, laboratory assistants, and students.
• Assist faculty members in integrating the equipment into laboratory manuals and experiment modules.
• Provide prompt remote or on-site technical assistance to resolve client issues.

JOB QUALIFICATIONS AND REQUIREMENTS

Education

• Bachelor’s Degree in Civil Engineering (CE), Mechanical Engineering (ME), Chemical Engineering (ChE), Electronics and Communications Engineering (ECE), Electrical Engineering (EE),
• Graduates of relevant 3-year technician courses with strong practical experience are also considered.

Licenses/Certificates

• Valid PRC License is not required but an advantage
• Valid Professional Driver's License (Manual/Automatic) is preferred but not required for field travel.

Experience

• Hands-on experience in field service, industrial maintenance, automation, or calibration of testing/measuring instruments.
• Fresh graduates with exceptional thesis projects involving electromechanical systems or instrumentation will be considered for junior roles.

Technical Skills

• Proficiency in reading electrical schematics, wiring diagrams, P&IDs, and mechanical blueprints.
• Familiarity with data acquisition (DAQ) systems, PLCs, sensors, instrumentation, and software like LabVIEW, MATLAB, or AutoCAD.
• Competence in using standard diagnostic tools (multimeters, oscilloscopes, tachometers, pressure calibrators).

Soft Skills and Attributes

• Excellent customer service and communication skills (able to communicate effectively with engineering deans, professors, and lab staff).
• High adaptability and willingness to travel extensively to provincial state universities, colleges, and private engineering schools across Luzon, Visayas, and Mindanao.
• Strong commitment to workplace safety and adherence to school protocols.