Engagement Operations Associate (MENA)

EY GLOBAL DELIVERY SERVICES (GDS) PHILIPPINES; Philippines; On-site; PHP 300,000 - 540,000; Full time

Job summary

EY Global Delivery Services (GDS) Philippines seeks a Staff to support People Advisory Services (PAS) engagements, handling setup, maintenance and closure across multiple competencies. You will coordinate with onshore MENA and GDS teams, assist in engagement financial management, budgeting, invoicing, reporting and tracking of actuals.

You will contribute to risk and compliance, maintain engagement records, and support advisory reporting, dashboards, and ad-hoc analyses while ensuring timely

Qualifications

• Bachelor's degree in Business, Accounting, Finance, Management, Human Resources, or related field.
• 0-3 years of relevant experience in professional services, consulting, shared services, operations, or similar environment.
• Strong analytical skills and attention to detail.
• Good communication, collaboration, and stakeholder management skills.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Willingness to learn EY systems, policies, and engagement management processes.
• Ability to work effectively with cross-functional and global teams.

Responsibilities

• Support the delivery of PAS engagements across multiple competencies.
• Assist with engagement setup, maintenance, and closure activities in EY systems.
• Coordinate with onshore MENA teams, GDS teams, and internal stakeholders to support engagement requirements and operational requests.
• Assist in engagement financial management activities, including budget monitoring, invoice processing, reporting, and tracking of engagement actuals.
• Support billing, vendor management, and operational processes to ensure timely completion of engagement requirements.
• Perform data validation, reconciliation, and reporting activities while maintaining the accuracy of engagement records and trackers.
• Support risk and compliance requirements, including documentation gathering, monitoring of approvals, and maintenance of engagement-related records.
• Monitor assigned tasks and deadlines, proactively escalating issues, risks, or concerns to senior team members when necessary.
• Maintain clear and professional communication with managers, engagement teams, and stakeholders.
• Assist in preparing reports, presentations, dashboards, and ad-hoc analyses to support engagement management and decision-making.
• Contribute to process improvement initiatives, knowledge sharing, and standardization efforts within the team.
• Support onboarding and knowledge transition activities as required.

Skills

Analytical skills

Attention to detail

Communication skills

Stakeholder management

Team collaboration

MS Office (Excel)

Education

Bachelor's degree

Tools

Excel

Word

PowerPoint

Job description

EY Global Delivery Services (GDS) Philippines seeks a Staff to support People Advisory Services (PAS) engagements, handling setup, maintenance and closure across multiple competencies. You will coordinate with onshore MENA and GDS teams, assist in engagement financial management, budgeting, invoicing, reporting and tracking of actuals.

You will contribute to risk and compliance, maintain engagement records, and support advisory reporting, dashboards, and ad-hoc analyses while ensuring timely