End-to-End Life Insurance Claims Specialist

InLife Benefits PH; Cebu City; On-site; PHP 300,000 - 480,000; Full time

Job summary

InLife Benefits PH in Cebu City is seeking an experienced claims specialist to oversee the full lifecycle of life insurance claims, from submission to resolution, ensuring accurate documentation and timely updates to policyholders. You will collaborate with underwriting, legal, and finance teams, assess coverage, verify documents, and negotiate fair settlements with discretion and empathy.

The role demands strong analytical skills, knowledge of regulations, and excellent communication to support

Qualifications

• Bachelor’s degree in business, finance, insurance, or related field (preferred).
• Experience in life insurance claims.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Knowledge of insurance regulations and compliance standards.
• Ability to handle confidential information with discretion.

Responsibilities

• Oversee the full lifecycle of life insurance claims, from initial submission to resolution.
• Review claim applications, verify documentation, and assess policy coverage.
• Serve as the primary contact for policyholders, beneficiaries, and internal teams, providing clear updates and guidance.
• Ensure claims are processed in accordance with legal, regulatory, and company requirements.
• Maintain accurate records of claim activities, decisions, and correspondence.
• Determine claim validity and negotiate fair settlements when applicable.
• Work closely with underwriting, legal, and finance teams to resolve complex cases.
• Provide compassionate assistance to beneficiaries during sensitive situations.

Skills

Analytical thinking

Problem solving

Communication

Interpersonal skills

Regulatory compliance

Discretion with confidential info

Education

Bachelor's degree in business/finance/insurance

Job description

InLife Benefits PH in Cebu City is seeking an experienced claims specialist to oversee the full lifecycle of life insurance claims, from submission to resolution, ensuring accurate documentation and timely updates to policyholders. You will collaborate with underwriting, legal, and finance teams, assess coverage, verify documents, and negotiate fair settlements with discretion and empathy.

The role demands strong analytical skills, knowledge of regulations, and excellent communication to support