Life Claims Analyst — Precision, Compliance & Settlement

AXA Group; Philippines; On-site; PHP 350,000 - 650,000; Full time

Job summary

AXA Philippines is seeking a Life Claims Officer to review and assess individual life insurance claims, ensuring accurate settlement and timely decisions. You will collaborate with internal teams and external partners to verify information and code payments correctly.

The role requires experience in processing life claims, strong communication, and adherence to privacy and regulatory standards. Join AXA Philippines to contribute to trusted insurance solutions and customer service excellence.

Qualifications

• Bachelor’s/college degree; Paramedical preferred but not required.
• Insurance certifications (e.g., CPCU, LOMA) a plus.
• 3+ years experience in processing life claims.
• Strong MS Office skills and data privacy awareness.
• Excellent written and verbal communication.

Responsibilities

• Review life claims for completeness and accuracy.
• Assess claims against policy terms, conditions, and exclusions.
• Process payments with correct coding.
• Detect potential fraud or abuse.
• Communicate with stakeholders to resolve queries.
• Maintain claim records and support continuous improvement.

Skills

Life claims processing

Claims review

Communication skills

Data privacy

Education

Bachelor’s degree

Insurance certifications (CPCU, LOMA)

Tools

MS Office

Job description

AXA Philippines is seeking a Life Claims Officer to review and assess individual life insurance claims, ensuring accurate settlement and timely decisions. You will collaborate with internal teams and external partners to verify information and code payments correctly.

The role requires experience in processing life claims, strong communication, and adherence to privacy and regulatory standards. Join AXA Philippines to contribute to trusted insurance solutions and customer service excellence.