Employee Relations Analyst

Jones Lang LaSalle Incorporated; Hinoba-an; On-site; PHP 464,000 - 729,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) in Gurugram is seeking an Employee Relations Analyst to join the India Employee Relations team. The role centers on POSH and ICC administration, investigation support, and maintaining confidential records, with collaboration across teams.

The incumbent will coordinate investigations, prepare reports, and ensure compliance with regulatory changes while maintaining data privacy and confidentiality.

Qualifications

• Bachelor’s degree in human resources, industrial relations or labor relations.
• Prior experience coordinating POSH processes and investigations is an advantage.
• Technical HR systems experience preferred (ServiceNow or Workday a plus).

Responsibilities

• Receive, document and process POSH and ICC complaints with confidentiality.
• Coordinate investigations, schedule meetings and track timelines.
• Log cases in ServiceNow and maintain confidential records.
• Prepare investigation reports and support ICC members with resources.

Skills

POSH knowledge

ICC coordination

Investigation notes

Data analysis

Interpersonal skills

Confidentiality

Communication skills

Team collaboration

Education

Bachelor's degree in HR/IR

Tools

ServiceNow

Workday

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Employee Relations Analyst

We are looking for an Employee Relations Analyst to join our India Employee Relations team. The incumbent will play a pivotal role in ensuring effective coordination, timely response, proper documentation for all aspects of POSH and the ICC function. The incumbent will also be responsible for working closely with the Employee Relations team and assisting in taking notes during the investigations and helping in preparing the investigation reports.

Key Accountabilities:

• POSH and ICC: Receive, document and process complaints related to sexual harassment, ensuring confidentiality and sensitivity.
• Do initial assessments of complaints and initiate the necessary investigations with the relevant ICC based on the location of the Respondent.
• Coordinate and schedule meetings with all parties involved in inquiry, including complainants, respondents, witnesses and all ICC members both internal and external.
• Keep a track to see that the inquiry is on track so that the statutory time for completing the inquiry is complied with.
• Collaborate with ICC members to ensure they have necessary resources and information to carry out their roles effectively.
• Support ICC members in their activities, such as arranging interviews, organizing evidence and facilitating communication among stakeholders.
• Monitor the ICC mailbox on a daily basis.
• Log a case in ServiceNow for all complaints that are being managed by the ICC.
• Maintain accurate and confidential records of complaints and ensure that the cases are updated.
• Maintain tracker for submission to the authorities from a reporting perspective.
• Prepare and update status of cases to be reported out the Management and business leaders at quarterly frequencies.
• Coordinate quarterly meetings of all of the ICC across India for providing updates and sharing insights.
• Keep a track of any latest judgements on POSH to be shared with the ICC.
• Help in drafting reports, archive supporting evidence and ensure compliance with data privacy.

Documentation and Compliance:

• Monitor and ensure compliance with POSH and ICC regulations and requirements.
• Review and support in updating policies and procedures to comply with legal and regulatory changes.
• Keep updated with the relevant laws and regulations across India.

Training and Awareness:

• Collaborate with the Learning and Development team to design trainings on awareness.
• Coordinate the logistics for training sessions, including scheduling, and tracking attendance.
• Support in developing training content and resources for effective training programs.
• Collaborate with the Marketing team for creating awareness mailers, posters etc. that require to be sent to employees on a regular basis as part of the mandatory awareness required by the Act.
• Help conduct POSH sessions during NHO as these are weekly sessions, to ensure that all new employees are well informed on POSH.

Support ER COE in other Projects and Activities:

• Help in taking notes during investigations being conducted by ER and circulate the minutes.
• Provide support in preparing of the investigation report.
• Provide support in projects being undertaken by ER in the India region.
• Collate data and prepare dashboards, trends and analysis across India.

Skills and Competencies:

• TECHNICAL HR system experience preferred (ServiceNow or Workday experience a plus)
• Excellent ability to gather, synthesize, analyze, and report ER data.
• Experience in taking notes at investigations and preparing the reports
• Knowledge and experience of POSH
• INTERPERSONAL
• Exceptional written and verbal communications skills
• History of well-developed integrity and ethical behavior and maintaining confidentiality
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Detail oriented with multitasking abilities.
• Team player with strong interpersonal skills and ability to collaborate effectively with stakeholders.

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s degree in human resources, Industrial or Labor Relations
• Prior experience in coordinating POSH processes and investigation processes, will be an advantage.

Location: On-site –Gurugram, HR Scheduled Weekly Hours: 40

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

SEE A BRIGHTER WAYSM.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

For further information, visit jll.com.