Empathy-Driven CSR for Healthcare Accounts — Metro Manila

Sapient Global Services; Pasig; On-site; PHP 279,000; Full time

Benefits offered by this job

HMO coverage for you + 2 dependents

Career growth opportunities

Life Insurance & Retirement Plan

Job summary

A dynamic customer service company in Metro Manila is seeking a Customer Service Representative. This role offers a salary of up to ₱25,000 plus monthly commissions. Responsibilities include handling customer concerns through voice and non-voice channels and assisting with orders and account updates. Ideal candidates are high school graduates or ALS passers, with good communication and problem-solving skills. The company provides HMO coverage, career growth opportunities, and various incentives.

Qualifications

• Good communication and problem-solving skills.
• Willing to work onsite in Metro Manila.

Responsibilities

• Handle customer concerns through voice and/or non-voice channels.
• Resolve concerns with empathy and efficiency.
• Process orders, returns, and account updates with accuracy.

Skills

Good communication skills

Problem-solving skills

Education

High school graduate (old curriculum) or ALS passer

Job description

A dynamic customer service company in Metro Manila is seeking a Customer Service Representative. This role offers a salary of up to ₱25,000 plus monthly commissions. Responsibilities include handling customer concerns through voice and non-voice channels and assisting with orders and account updates. Ideal candidates are high school graduates or ALS passers, with good communication and problem-solving skills. The company provides HMO coverage, career growth opportunities, and various incentives.