Healthcare CSR: Fast-Track Growth, HMO & Bonuses

Sapient Global Services; Quezon City; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Competitive Salary (up to 25K)

Monthly Commissions

HMO with 2 FREE Dependents

Free Coffee and Biscuits

Signing Bonuses

Life Insurance & Retirement Plan

Job summary

A leading service provider in Metro Manila is looking for a Customer Service Representative to handle inquiries and provide solutions to customers. The role requires a high school diploma but no prior experience is necessary as training is provided. Key responsibilities include resolving issues, processing orders, and document management. Benefits include a competitive salary up to 25K, monthly commissions, and a range of perks like flexible shifts and health insurance. Join a team that values growth and work-life balance!

Qualifications

• No prior customer service experience necessary; we provide comprehensive training.
• Ability to work in a fast-paced environment and adapt to changing customer needs.

Responsibilities

• Handle customer inquiries, provide solutions, and resolve issues across various channels.
• Offer accurate information about products, services, and company policies.
• Process orders, returns, and account updates efficiently.
• Maintain high standards of customer service and satisfaction.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Document interactions and transactions accurately.

Skills

Strong communication and interpersonal skills

Attention to detail

Problem-solving abilities

Education

High school diploma or equivalent

Job description

A leading service provider in Metro Manila is looking for a Customer Service Representative to handle inquiries and provide solutions to customers. The role requires a high school diploma but no prior experience is necessary as training is provided. Key responsibilities include resolving issues, processing orders, and document management. Benefits include a competitive salary up to 25K, monthly commissions, and a range of perks like flexible shifts and health insurance. Join a team that values growth and work-life balance!