Healthcare CSR: Fast-Track Growth, HMO & Monthly Commissions

Sapient Global Services; Quezon City; On-site; PHP 279,000; Full time

Benefits offered by this job

Competitive Salary (up to 25K)

Monthly Commissions

Fast-Track Career Growth

HMO with 2 FREE Dependents from Day 1

Free Coffee and Biscuits

Incentives, Signing Bonuses

Flexible Shifts

Life Insurance & Retirement Plan

Job summary

A leading global services provider is hiring Customer Service Representatives in Metro Manila. This role offers competitive salary up to 25K with monthly commissions, and no prior customer service experience is necessary as training will be provided. Responsibilities include handling customer inquiries and maintaining service standards. The company promotes career growth, offers flexible shifts, and provides health insurance from day one, making this an ideal opportunity for new entrants into the field.

Qualifications

• High school diploma or equivalent required; customer facing work experience is a plus.
• No prior customer service experience necessary—we provide comprehensive training!
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.
• Ability to work in a fast-paced environment and adapt to changing customer needs.
• Proficiency with customer service tools and systems is a plus but not required.

Responsibilities

• Handle customer inquiries, provide solutions, and resolve issues across various channels.
• Offer accurate information about products, services, and company policies.
• Process orders, returns, and account updates efficiently.
• Maintain high standards of customer service and satisfaction.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Document interactions and transactions accurately.

Skills

Strong communication skills

Interpersonal skills

Problem-solving abilities

Attention to detail

Adaptability in fast-paced environments

Education

High school diploma or equivalent

Job description

A leading global services provider is hiring Customer Service Representatives in Metro Manila. This role offers competitive salary up to 25K with monthly commissions, and no prior customer service experience is necessary as training will be provided. Responsibilities include handling customer inquiries and maintaining service standards. The company promotes career growth, offers flexible shifts, and provides health insurance from day one, making this an ideal opportunity for new entrants into the field.