EMEAA Process Innovation Lead

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 900,000 - 1,500,000; Full time

Job summary

Jollibee Foods Corporation in Ortigas, Pasig is hiring a Process Improvement Manager to drive efficiency across EMEAA markets, lead initiatives to cut costs, and support new store models and channels. You will oversee store systems, evaluate tech solutions, manage projects end-to-end, and develop standards and SOPs with cross-functional teams.

This hybrid role requires a background in Industrial Engineering or related field, 6+ years in relevant ops, and a proactive approach to performance

Qualifications

• Bachelor's degree in Industrial Engineering or related field.
• Postgraduate studies preferred.
• 6+ years in Retail, Manufacturing, or food service operations/QSR; at least 3 years in supervisory.
• Willing to work in Ortigas, Pasig (Hybrid Work Setup).

Responsibilities

• Lead continuous improvement initiatives for store systems, processes, equipment, tools, and facilities.
• Evaluate technology and process solutions to improve efficiency and reduce operating costs.
• Manage key projects from exploration and development through implementation and post-evaluation.
• Reviews project proposals for financial feasibility, operational fit, and alignment with business objectives.
• Develop and improve store standards, policies, SOPs, layouts, and service processes.
• Analyzes customer flow, production capacity, and operational data to identify gaps and develop action plans.
• Measures initiative performance through appropriate metrics and dashboards.

Skills

Leadership

Process Improvement

Project Management

Data Analysis

Education

Industrial Engineering

Engineering or Business Management

Tools

Microsoft Office

ERP systems

Job description

Jollibee Foods Corporation in Ortigas, Pasig is hiring a Process Improvement Manager to drive efficiency across EMEAA markets, lead initiatives to cut costs, and support new store models and channels. You will oversee store systems, evaluate tech solutions, manage projects end-to-end, and develop standards and SOPs with cross-functional teams.

This hybrid role requires a background in Industrial Engineering or related field, 6+ years in relevant ops, and a proactive approach to performance