Education QA & Teacher Performance Coach

Rising Hope EduTech Corporation; Bulacan; On-site; PHP 300,000 - 420,000; Full time

Job summary

Rising Hope EduTech Corporation is seeking a Quality Assurance role focused on evaluating teachers and classroom delivery. The candidate will monitor sessions, assess performance, and coach teachers to meet QA standards.

Requirements include a Education degree, 1–2 years in QA/training, and strong English communication. The role emphasizes feedback delivery, attention to detail, and collaboration with Training and Operations to improve student satisfaction.

Qualifications

• Bachelor's degree in Education is required or preferred.
• 1-2 years of experience in QA, Education, Training, or similar roles is expected.
• Experience evaluating teachers or customer-facing professionals is a plus.
• Strong analytical and problem-solving skills are essential.
• Excellent written and verbal communication in English is required.
• Ability to provide objective, constructive feedback.
• Attention to detail and strong organizational skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Monitor and evaluate teachers' classes, recordings, and performance against quality standards.
• Assess lesson delivery, communication, classroom management, and policy adherence.
• Prepare QA reports and maintain accurate performance records.
• Provide constructive feedback and coaching recommendations to teachers and relevant departments.
• Identify performance trends, recurring issues, and areas for improvement.
• Collaborate with Training, Academic, and Operations teams to enhance teaching quality and student satisfaction.
• Ensure compliance with company policies and teaching standards.
• Assist in developing and updating quality evaluation rubrics and monitoring tools; participate in calibration sessions for consistency.
• Recommend process improvements to increase service quality and efficiency.

Skills

Analytical thinking

Strong communication

Feedback & coaching

Independence & collaboration

Education

Bachelor's degree in Education

Tools

Microsoft Office

Google Workspace

Job description

Rising Hope EduTech Corporation is seeking a Quality Assurance role focused on evaluating teachers and classroom delivery. The candidate will monitor sessions, assess performance, and coach teachers to meet QA standards.

Requirements include a Education degree, 1–2 years in QA/training, and strong English communication. The role emphasizes feedback delivery, attention to detail, and collaboration with Training and Operations to improve student satisfaction.