EDI Central Key User / Business Analyst for APAC Region 4 months ago

Continental Holdings; Pateros; Hybrid; PHP 900,000 - 1,400,000; Full time

Benefits offered by this job

Hybrid work setup

HMO upon hire

Learning opportunities

Job summary

Continental Tires Manila Business Services Inc. seeks an experienced EDI Central Key User APAC to shape and optimize EDI capabilities and support the S/4HANA rollout.

You will collaborate with global teams to define standards and ensure compliant, integrated Order-to-Cash processes across regions. In this hybrid role, you will manage global EDI connections, deliver trainings, and drive continuous improvements in data exchange and ERP integration while supporting international projects and

Qualifications

• Extensive sales and O2C process expertise with strong EDI/SAP SD knowledge.
• Proven experience as Key User or Business Analyst and in project management.
• Fluent in English; intercultural collaboration skills.

Responsibilities

• Define global EDI standards, exceptions, and customer-specific configurations.
• Manage demand lifecycle: create, evaluate, prioritize, approve, and hand over to IT.
• Coordinate projects with business, IT, LKUs, CKUs, and SAP module teams.
• Provide second-level support for EDI issues and issues across processes.
• Plan and deliver trainings, workshops, and process documentation for end users.
• Contribute to and execute global EDI strategy; define KPIs to measure progress.

Skills

Sales & O2C

EDI knowledge

SAP SD

Business analyst

Project management

Education

Business Informatics degree

Business Administration degree

IT degree

Tools

SAP

ERP systems

Job description

Company Description Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial and end customers worldwide. Founded in 1871, the company generated sales of €19.7 billion in 2025, and the Continental team is made up of 92,653 employees at 336 locations for production, research and development, and administration in 54 countries and markets.

Today, we are one of the world’s key suppliers for mobility. With the experience we have gained over 150 years and our expertise across the company, we will continue to set the technological benchmark and play a leading role in shaping the transformation in the automotive industry. Continental Tires Manila Business Services Inc., an entity under the Continental group of companies, headquartered in Hannover, Germany, is a strategic shared services center offering centralized, standardized, and technology-enabled business support.

It will perform back-office support services and business process outsource services such as, human resources, finance and accounting, procurement and supply chain administration, customer service, master data, compliance management and information technology, to its foreign operating entities situated outside of the Philippines, through knowledge-based and computer-enabled technology. We collaborate with partners to deliver high-quality, end-to-end solutions that drive growth and transformation. Job Description

Continental Tires is entering a new era as we strengthen our position as a pure-play tire company and accelerate digital transformation across global sales operations. A key milestone in this journey is the global rollout of SAP S/4HANA, which will serve as the backbone for future business processes and enable greater efficiency and integration across regions. Within this transformation,

Global Sales Solutions ensures that Continental operates efficiently in an ERP-driven environment that supports all essential business processes. SAP is our standard ERP system

, managing commercial operations worldwide. Through Electronic Data Interchange (EDI)

, we connect SAP with customers, vendors, and partners globally, enabling a fully integrated, end-to-end Order-to-Cash (O2C) process.

As an EDI Central Key User APAC (CKU) , you will play a pivotal role in shaping and optimizing these EDI capabilities.

Acting as the interface between business and IT, you will drive the design, implementation, and continuous improvement of EDI solutions that ensure seamless data exchange and reliable global processes. You will contribute to strategic initiatives such as the S/4HANA rollout, support international projects, and collaborate with diverse teams across regions. In this role, you will help define global EDI standards, ensure compliance, and enable customer-specific integrations that strengthen Continental’s digital ecosystem.

Working within a motivated, international team, you will be part of a journey that shapes the future of Continental Tires’ digital landscape. As a key member of our CKU team, you will manage and optimize sales-focused EDI connections, ensuring smooth operations and supporting critical business processes within the Tire division. Working closely with global colleagues, you will drive the strategic development of EDI capabilities and ensure successful implementation of initiatives related to support, development, training, and continuous improvement across all regions.

Maintain and enhance global Order-to-Cash processes aligned with strategic and operational needs, ensuring compliance with EDI standards. Define global EDI standards, exceptions, and customer-specific configurations.

Manage demand lifecycle: create, evaluate, prioritize, approve, and hand over to IT for development. Represent Continental EDI globally in IT and business projects. Coordinate projects and requirements with business, IT, LKUs, CKUs, and SAP module teams.

Oversee internal and external partners during development. Provide second-level support for technical and process-related EDI issues. Plan and deliver trainings, workshops, and process documentation for key and end users.

Contribute to and execute global EDI strategy; drive continuous system standard improvements. Define and implement KPIs to measure EDI progress, efficiency, and effectiveness.

Qualifications

Degree in Business Informatics, Business Administration, IT, or related field (or equivalent experience). Extensive sales and O2C process expertise with strong EDI and/or SAP SD knowledge. Proven experience as Key User or Business Analyst and in project management.

Global collaboration skills with high intercultural competence. Fluent in English; additional languages are a plus. Strong analytical, problem-solving, and communication skills.

Willing to travel up to 10%. Additional Information Hybrid work setup

HMO upon hire Values-based culture Learning Opportunities