EDI Central Key User / Business Analyst for APAC Region Job ID: REF97452F

Continental; Manila; On-site; PHP 3,080,714 - 4,313,000; Full time

Benefits offered by this job

HMO upon hire

Learning opportunities

Values-based culture

Job summary

Continental is seeking an EDI Central Key User APAC to drive the design and improvement of EDI solutions in support of global sales operations. This role focuses on ensuring seamless data exchange and optimizing EDI capabilities for the Tire division.

The successful candidate will have extensive process expertise in sales and Order-to-Cash, leveraging strong EDI and SAP SD knowledge while collaborating with diverse global teams. The position includes a hybrid work setup and offers HMO upon hire.

Qualifications

• Extensive expertise in sales and Order-to-Cash processes.
• Proven experience as Key User or Business Analyst and in project management.
• Fluent in English; additional languages considered an asset.

Responsibilities

• Drive design, implementation, and improvement of EDI solutions.
• Manage sales-focused EDI connections and ensure smooth operations.
• Define and implement KPIs for EDI progress and efficiency.

Skills

Sales and O2C process expertise

EDI knowledge

SAP SD knowledge

Analytical skills

Problem-solving skills

Communication skills

Global collaboration skills

Education

Degree in Business Informatics, Business Administration, IT, or related field

Job description

Job Description

Continental Tires is entering a new era as we strengthen our position as a pure‑play tire company and accelerate digital transformation across global sales operations. A key milestone in this journey is the global rollout of SAP S/4HANA, which will serve as the backbone for future business processes and enable greater efficiency and integration across regions.

Within this transformation, Global Sales Solutions ensures that Continental operates efficiently in an ERP‑driven environment that supports all essential business processes. SAP is our standard ERP system, managing commercial operations worldwide. Through Electronic Data Interchange (EDI), we connect SAP with customers, vendors, and partners globally, enabling a fully integrated, end‑to‑end Order‑to‑Cash (O2C) process.

As an EDI Central Key User APAC (CKU), you will play a pivotal role in shaping and optimizing these EDI capabilities. Acting as the interface between business and IT, you will drive the design, implementation, and continuous improvement of EDI solutions that ensure seamless data exchange and reliable global processes. You will contribute to strategic initiatives such as the S/4HANA rollout, support international projects, and collaborate with diverse teams across regions.

In this role, you will help define global EDI standards, ensure compliance, and enable customer‑specific integrations that strengthen Continental’s digital ecosystem. Working within a motivated, international team, you will be part of a journey that shapes the future of Continental Tires’ digital landscape.

As a key member of our CKU team, you will manage and optimize sales‑focused EDI connections, ensuring smooth operations and supporting critical business processes within the Tire division. Working closely with global colleagues, you will drive the strategic development of EDI capabilities and ensure successful implementation of initiatives related to support, development, training, and continuous improvement across all regions.

• Maintain and enhance global Order‑to‑Cash processes aligned with strategic and operational needs, ensuring compliance with EDI standards.
• Define global EDI standards, exceptions, and customer‑specific configurations.
• Manage demand lifecycle: create, evaluate, prioritise, approve, and hand over to IT for development.
• Represent Continental EDI globally in IT and business projects.
• Coordinate projects and requirements with business, IT, LKUs, CKUs, and SAP module teams.
• Oversee internal and external partners during development.
• Provide second‑level support for technical and process‑related EDI issues.
• Plan and deliver training, workshops, and process documentation for key and end users.
• Contribute to and execute global EDI strategy; drive continuous system standard improvements.
• Define and implement KPIs to measure EDI progress, efficiency, and effectiveness.

Additional Information

• Hybrid work setup
• HMO upon hire
• Values‑based culture
• Learning opportunities

Qualifications

• Degree in Business Informatics, Business Administration, IT, or related field (or equivalent experience).
• Extensive sales and O2C process expertise with strong EDI and/or SAP SD knowledge.
• Proven experience as Key User or Business Analyst and in project management.
• Global collaboration skills with high intercultural competence.
• Fluent in English; additional languages are a plus.
• Strong analytical, problem‑solving, and communication skills.
• Willing to travel up to 10%.