EDI & 3PL Integration Specialist (Client-Facing)

Cin7; Hinoba-an; Hybrid; PHP 796,000 - 928,000; Full time

Benefits offered by this job

Hybrid work environment

Birthday paid day off

Flexible work options

Job summary

Cin7 is a fast-growing global software company delivering inventory management solutions. We are expanding rapidly and seeking an Integration Analyst to own EDI and 3PL integrations with Cin7 customers and partners.

You will provide technical support, troubleshoot issues, and assess client service needs. The role emphasizes ownership, proactive communication, and delivery of defined monthly/quarterly targets in a hybrid work setup within India.

Qualifications

• Tertiary education with a relevant degree.
• 3+ years in a client-facing role with strong knowledge of supply chain, inventory management, EDI/3PL.
• Strong technical problem solving and ability to manage multiple connections or projects.

Responsibilities

• Owns and delivers EDI and 3PL integrations between Cin7 customers and trading partners.
• Provides technical support, troubleshooting and issue resolution for Cin7 clients.
• Manages customer engagements, expectations, and escalations with proactive communication.
• Delivers monthly and quarterly performance metrics and drives results.
• Collaborates autonomously and contributes to team knowledge and documentation.
• Evaluates design choices and proposes scalable process improvements.

Skills

Client-facing

SQL

Problem solving

Domain knowledge

Communication

Ownership

Change management

Education

Bachelor's degree

Tools

SQL

HTML

CSS

Job description

Cin7 is a fast-growing global software company delivering inventory management solutions. We are expanding rapidly and seeking an Integration Analyst to own EDI and 3PL integrations with Cin7 customers and partners.

You will provide technical support, troubleshoot issues, and assess client service needs. The role emphasizes ownership, proactive communication, and delivery of defined monthly/quarterly targets in a hybrid work setup within India.