Ecommerce Specialist

Hebe Beauty Philippines; Philippines; On-site; PHP 335,000 - 670,000; Full time

Job summary

Hebe Beauty Philippines is seeking an EC specialist to oversee the day-to-day operations of Lazada and Shopee storefronts. You will collaborate with marketing, logistics, customer service, and finance to ensure a seamless customer experience.

Responsibilities include managing listings, pricing, promotions, and inventory; monitoring performance; supporting marketing campaigns; coordinating with logistics to ensure on-time delivery; and safeguarding profitability.

Qualifications

• Experience managing Lazada/Shopee storefronts and promotions.
• Ability to analyze sales data and extract actionable insights.
• Strong collaboration with marketing, logistics, customer service and finance.

Responsibilities

• Oversee Lazada and Shopee storefronts including listings, pricing, promotions and inventory.
• Monitor sales performance and identify growth opportunities.
• Work with marketing to develop campaigns that drive traffic and sales.
• Coordinate with logistics to ensure on-time delivery and resolve shipping issues.
• Oversee customer service operations to maintain high satisfaction.
• Collaborate with finance to manage profitability and storefront expenses.

Skills

Storefront management

Data analysis

Cross-functional collaboration

Tools

Lazada

Shopee

Job description

As an EC specialist, you will be responsible for overseeing the day-to-day operations of our Lazada and Shopee storefronts. You will work closely with cross-functional teams including marketing, logistics, customer service, and finance to ensure a seamless customer experience.

• Manage Lazada and Shopee storefronts, including product listings, pricing, promotions, and inventory management.
• Stay up-to-date with market trends and competitor activities and provide insights to inform business strategy.
• Monitor sales performance and identify opportunities for growth and improvement.
• Work closely with marketing team to develop and execute marketing campaigns to drive traffic and sales.
• Coordinate with logistics team to ensure timely delivery of orders and resolve any issues related to shipping and delivery.
• Oversee customer service operations and ensure a high level of customer satisfaction.
• Collaborate with finance team to manage profitability and expenses related to Lazada and Shopee storefronts.