Ecommerce Growth & Operations Associate

Focus Global Inc.; Taguig; Hybrid; PHP 279,000 - 390,600; Full time

Job summary

Focus Global Inc. seeks an Ecommerce Sales and Operations Associate to oversee daily eCommerce operations in the Singapore office. This role involves managing product portfolios, enhancing customer experience, and handling various operational tasks. The ideal candidate will possess a Bachelor's degree and be passionate about the eCommerce industry.

Key responsibilities include competitor analysis, managing online product content, and collaborating with internal teams to optimize customer journey. Ideal candidates are independent, data-driven, and prioritize customer satisfaction, displaying excellent communication skills.

Qualifications

• Bachelor's degree in relevant fields.
• Detail-oriented with strong time management skills.
• Ability to work under pressure with tight deadlines.

Responsibilities

• Manage daily eCommerce sales operations.
• Conduct competitor analysis and market research.
• Coordinate with eCommerce partners and stakeholders.

Skills

Project Management

Customer Service

Communication

Data Analysis

E-commerce Knowledge

Education

Bachelor’s Degree in business, operations or related course

Tools

MS Office

E-commerce platforms (e.g., WooCommerce, Shopify)

Job description

Focus Global Inc. seeks an Ecommerce Sales and Operations Associate to oversee daily eCommerce operations in the Singapore office. This role involves managing product portfolios, enhancing customer experience, and handling various operational tasks. The ideal candidate will possess a Bachelor's degree and be passionate about the eCommerce industry.

Key responsibilities include competitor analysis, managing online product content, and collaborating with internal teams to optimize customer journey. Ideal candidates are independent, data-driven, and prioritize customer satisfaction, displaying excellent communication skills.